Customs Support Agent

4 days ago

Mabalacat, Central Luzon, Philippines Expeditors Full time ₱200,000 - ₱300,000 per year
Company Description

We take care of our employees, and they take care of our customers

Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us

Job Description

Position/Scope:

  • To prepare customs entry by entering commercial invoice data for Customs brokerage in compliance with the national regulatory provisions and in adherence to the company's policies and procedures.
  •  To perform tasks as requested, including, but not exclusive to, assisting in general Brokerage operations.
  • Responsible for all aspects of the job to the Brokerage Supervisor.

Major Duties and Responsibilities:

  • Accurately enter data & value for import and export products for customs clearance.
  • Accurately update systems databases with appropriate information.
  • Ensure shipments data entered within specified timeframes in line with approved Key Performance Indicators.
  • Liaise professionally and cordially with customers both internal and external.
  • Respond to all queries in a timely manner as defined by standard operational procedure.
  • Complete designated training within specified timeframes.
Qualifications

Knowledge:

  • Government Regulations
  • Standard Operational Procedures for Customs Import Operations, including Expeditors KPI's
  • ICS and Expedient systems
  • Geography
  • Accounting System
  • International freight Shipping terms 
  • Know the Mission statement and Expeditors Attributes
  • General Mathematical knowledge, including but not exclusive to, dealing with Exchange Rates, Foreign Currency and General Ledger
  • Complete understanding of the movement of Goods 

Skills:

  • Competent use of Microsoft Excel & Word
  • Competent use of Outlook email system
  • Competent use of the Expedient and the ICS system
  • Competent and courteous communication and phone manner

Behavior:

  • Exhibits Expeditors' cultural attributes at all times
  • Self motivated.
  • Ability to work independently and in a team.
  • Versatility, to be able to jump easily from one task to another
  • Attention to detail
  • Customer satisfaction focused.
  • Comply with Expeditors Code of Business Conduct & Expeditors Employment Policies and Procedures at all times.
Additional Information

This position is available for Clark Office.

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Leave
  • HMO, Dental & Life Insurance
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

  • Customs Support Agent

    2 days ago

    Mabalacat, Central Luzon, Philippines Expeditors Full time ₱300,000 - ₱450,000 per year

    Company DescriptionWe take care of our employees, and they take care of our customersBecome a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and...

  • Call Center Agent

    6 days ago

    Mabalacat, Central Luzon, Philippines 3 PLEX INTERNATIONAL INC Full time ₱15,000 - ₱30,000 per year

    About the role We are seeking an enthusiastic and customer-oriented Call Center Agent to join our dynamic team at 3 PLEX INTERNATIONAL INC' in Mabalacat City, Pampanga. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and loyalty.What you'll be doingAnswering...

  • Logistics Agent

    4 days ago

    Mabalacat, Central Luzon, Philippines Expeditors Full time

    Company Description We take care of our employees, and they take care of our customersBecome a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership,...

  • Customer Service Representative

    6 days ago

    Mabalacat, Central Luzon, Philippines Hexaware Technologies Phil. Branch Full time ₱80,000 - ₱120,000 per year

    Essential Job Functions:Acquires, maintains, and expands knowledge of relevant product offerings, current support policies, and methods of support delivery, to quickly provide complete solutionsDelivers at high performance level of response and resolution time, first-contact-resolution and customer satisfactionProvide support via callAbility to work in a...

  • csr

    2 days ago

    Mabalacat, Central Luzon, Philippines ABC Global Employment and Manpower Services Full time ₱26,000 per year

    NOW HIRING: CALL CENTER AGENTS – ANGELES CITY SITE Sutherland Balibago, Angeles City Salary Package: Up to ₱26,000Start your BPO career or continue your journey with a top company in Balibago, Angeles City We are urgently hiring Call Center Agents for immediate hiring. WHAT WE OFFER Salary package up to ₱26,000 Paid training Career growth...

  • Customer Success Engineer T1

    4 days ago

    Mabalacat, Central Luzon, Philippines Ideagen Full time ₱250,000 - ₱500,000 per year

    About UsLocation - Clark Freeport Zone, Pampanga, PhilippinesDepartment - CustomerFunction - Customer SupportWorking Pattern - HybridBenefits - Benefits at IdeagenSalary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach outWe're looking for a Customer Success Engineer (Tier 1) to be the first...

  • Customer Success Engineer Tier 2

    4 days ago

    Mabalacat, Central Luzon, Philippines Ideagen Full time ₱1,200,000 - ₱2,400,000 per year

    About UsLocation - Clark Freeport Zone, Pampanga, PhilippinesDepartment - CustomerFunction - Customer SupportWorking Pattern - HybridBenefits - Benefits at IdeagenSalary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach outThe Customer Success Engineer Tier 2 is tasked with handling more...

  • Risk and Compliance Specialist II

    4 days ago

    Mabalacat, Central Luzon, Philippines Uber Full time ₱1,200,000 - ₱2,400,000 per year

    #Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.About the Team Community...

  • Real Time Analyst

    4 days ago

    Mabalacat, Central Luzon, Philippines Asurion Full time

    The Workforce Management Analyst is responsible for monitoring real time call queues and staffing levels, taking appropriate actions to achieve desirable outcomes, and communicating effectively with a cross-functional team of business partners. Using workforce management and reporting tools, the analyst analyzes and evaluates workload and staffing patterns...

  • CSR | No final interview | via phone call initial interview

    6 days ago

    Mabalacat, Central Luzon, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱250,000 per year

    About the roleWe are currently seeking a full-time Customer Service Representative (CSR) to join our dynamic team at Corporate Visions Inc' in Mabalacat City, Pampanga. As a CSR, you will be responsible for providing exceptional customer service and support to our valued clients over the phone. This is an excellent opportunity to be part of a fast-paced,...