CSR | No final interview | via phone call initial interview

1 day ago


Mabalacat, Central Luzon, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱250,000 per year

About the role

We are currently seeking a full-time Customer Service Representative (CSR) to join our dynamic team at Corporate Visions Inc' in Mabalacat City, Pampanga. As a CSR, you will be responsible for providing exceptional customer service and support to our valued clients over the phone. This is an excellent opportunity to be part of a fast-paced, customer-centric environment and contribute to the overall success of the organisation.

What you'll be doing

  • Responding to inbound customer inquiries and requests in a timely and efficient manner
  • Resolving customer issues and concerns by providing accurate information and effective solutions
  • Maintaining detailed records of customer interactions and transactions
  • Continuously improving customer service processes and procedures to enhance the overall customer experience
  • Collaborating with cross-functional teams to ensure seamless service delivery
  • Providing feedback and recommendations for process improvements

What we're looking for

  • Strong communication and interpersonal skills, with the ability to build rapport with customers
  • Excellent problem-solving and decision-making abilities
  • Proficiency in using computer systems and software applications
  • A friendly, patient and professional demeanour
  • A commitment to providing exceptional customer service

What we offer

  • Competitive salary and bonus structure
  • Comprehensive benefits package, including health insurance and retirement plans
  • Opportunities for career advancement and professional development
  • Supportive and collaborative work environment
  • Team-building activities and social events

About us

Corporate Visions Inc' is a leading provider of customer service solutions, specialising in call centre operations and customer experience management. With a strong commitment to innovation and client satisfaction, we have built a reputation for delivering exceptional service to our customers. Join our team and be a part of our continued success

Apply now to start your rewarding career with Corporate Visions Inc'.



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