
CSR | No final interview | via phone call initial interview
1 day ago
About the role
We are currently seeking a full-time Customer Service Representative (CSR) to join our dynamic team at Corporate Visions Inc' in Mabalacat City, Pampanga. As a CSR, you will be responsible for providing exceptional customer service and support to our valued clients over the phone. This is an excellent opportunity to be part of a fast-paced, customer-centric environment and contribute to the overall success of the organisation.
What you'll be doing
- Responding to inbound customer inquiries and requests in a timely and efficient manner
- Resolving customer issues and concerns by providing accurate information and effective solutions
- Maintaining detailed records of customer interactions and transactions
- Continuously improving customer service processes and procedures to enhance the overall customer experience
- Collaborating with cross-functional teams to ensure seamless service delivery
- Providing feedback and recommendations for process improvements
What we're looking for
- Strong communication and interpersonal skills, with the ability to build rapport with customers
- Excellent problem-solving and decision-making abilities
- Proficiency in using computer systems and software applications
- A friendly, patient and professional demeanour
- A commitment to providing exceptional customer service
What we offer
- Competitive salary and bonus structure
- Comprehensive benefits package, including health insurance and retirement plans
- Opportunities for career advancement and professional development
- Supportive and collaborative work environment
- Team-building activities and social events
About us
Corporate Visions Inc' is a leading provider of customer service solutions, specialising in call centre operations and customer experience management. With a strong commitment to innovation and client satisfaction, we have built a reputation for delivering exceptional service to our customers. Join our team and be a part of our continued success
Apply now to start your rewarding career with Corporate Visions Inc'.
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