Support Specialist
2 weeks ago
Overview:
Join AspiraGlobal as a Support Specialist Be the go-to person for our clients and customers, helping with inquiries and support while building your skills in communication, problem-solving, and teamwork. Thrive in a dynamic onsite environment in Davao and grow your career with us
Responsibilities:
- Assist customers with inquiries and provide support through various channels (phone, chat, or email)
- Help resolve issues quickly and professionally
- Document interactions accurately in our systems
- Collaborate with teammates to improve service quality and processes
- Contribute to a positive and productive team environment
Qualifications:
- At least 1 year of relevant experience (BPO, customer service, or support roles)
- Strong English communication and interpersonal skills
- Problem-solving and multitasking abilities
- Willing to work onsite in Davao City
- Open to shifting schedules
Perks & Benefits:
- Competitive salary: ₱18,000–₱25,000/month
- HMO + 2 dependents
- 24 Paid Time Offs
- Performance incentives
- Life insurance + government-mandated benefits
- Career growth and development opportunities
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