
Shift Manager
2 weeks ago
Duties and Responsibitites;
- Ensures guest satisfaction and deliver the highest standard on Quality of Food, Service and Cleanliness
- Observes, teach and correct TM to follow our 8 service protocols
- Communicates with guest, receive feedbacks and handle guest comments or complaints
- Stay on floor during peak times and ensure proper positioning and break time of TMs and cooks
- Implements daily opening or closing procedures during his/her shift
- Implements Operations and other Departments policies, procedures and standards
- Ensures that proper cashier turnover of cash and sales are deposited to the bank as soon as possible
- Ensures proper filling of reports (Sales Reports, X and Z Reading, Memos, Delivery ORs, Order Slip etc) and records documents for Transmittal
- Responsible for motivation and coaching of Team Leaders and Management Trainee
- Follows proper inventory management and creates foodcost and variance reports
- Overseeing production and checks kitchen management procedures
- Prepares requisition/purchase order forms and fax it according to policies and procedures given by the purchasing department
- Ensures implementation of sales initiatives and marketing promotions
- Ensures that manpower schedule is implemented and adjustments are done when necessary
- Proficient in Marketing or Kitchen Management KRA, can already give satisfactory results with minimum guidance and support
- Acts as OIC in the absence of Superior
- Performs other duties as required by his superiors
Requirements:
- Candidate must possess at least Bachelor's/College Degree in any field.
- Preferred skill/s: strong organizational, leadership and interpersonal skills
- At least 1 Year(s) of working experience in the related field is required for this position.
Job Type: Full-time
Pay: Php18, Php19,000.00 per month
Benefits:
- Company events
- Employee discount
- Opportunities for promotion
Work Location: In person
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