Associate Director, Training

4 hours ago

Pasay, National Capital Region, Philippines VXI Global Solutions Full time ₱350,000 - ₱540,000 per year

It's fun to work in a company where people truly BELIEVE in what they are doing

We're committed to bringing passion and customer focus to the business.

TASKS

  • Spearheads analysis, design, and development initiatives related to the new-hire, refresher, and staff development training needs of Account Associates; recommend appropriate learning and job support solutions.
  • Collaborates with manager, support, and mentor the company's trainers across locations.
  • Assigns resources; sets timelines and deadlines; tracks projects and schedules
  • Sets and maintains training standards
  • Manages the creation and maintenance of all training templates.
  • Assures communication among all parties
  • Approves learning and support materials as appropriate; sets forth a document review cycle and methodology
  • Provides expertise and support related to instructional/informational design and development, appropriate content treatment and media, and effective delivery strategies.
  • Leads the streamlining of current reference material and documentation; identify the need for new job aids, etc.
  • Acts as process analyst by identifying efficiency gains driven by quality initiatives.
  • Collaborates with the management, Human Resources, Operations, and Marketing to provide for a continuous feedback loop related to desired competencies, entry requisites, work processes, etc.

REQUIREMENTS

  • Bachelor's degree with a minimum of 5 years related experience, minimum two years of management experience
  • 10 years' experience in the BPO industry
  • Strong analytical, problem-solving and decision-making skills
  • Experience in handling multi program and multi sites is an advantage/preferred
  • For internal: must be a regular employee, should be at least 6 months in current role, no pending infractions

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

  • Associate Director of Sales

    2 weeks ago

    Pasay, National Capital Region, Philippines SMDC Heights Full time ₱1,200,000 - ₱2,400,000 per year

    SMDC HEIGHTSRole DescriptionThis is a full-time hybrid role for an Associate Director of Sales at SMDC Heights, located in Pasay with some work from home options. The Associate Director of Sales will be responsible for managing sales operations, developing business strategies, leading the sales team, and ensuring excellent customer service. The role involves...

  • Talent Acquisition Associate

    2 weeks ago

    Pasay, National Capital Region, Philippines SMDC Full time ₱300,000 - ₱450,000 per year

    Continuous sourcing of applicants from the same industry or otherwise to join SMDC to support the manpower requirement of all Sales Channels.Duties And ResponsibilitiesDaily invitation of applicants for interview.Encodes all application forms to database.Screens resumes of sourced applicants.Conducts initial interview to applicants.Endorses qualified...

  • Training Staff

    7 hours ago

    Pasay, National Capital Region, Philippines YTO EXPRESS Full time ₱1,500,000 - ₱3,000,000 per year

    Collaborate with Operations, Safety, HR, and QA teams to ensure training aligns with company policies and regulatoryrequirementsFacilitate engaging classroom, virtual, and on-the-job training sessions for new and existing employees.Conduct operational skills training, including scanning procedures, route optimization, package handling, safety protocols,and...

  • Director, Systems, Innovation and Training

    2 weeks ago

    Pasay, National Capital Region, Philippines Cebu Pacific Air Full time ₱2,000,000 - ₱2,500,000 per year

    DepartmentSystems & TrainingJob posted onOct 29, 2025Employee TypeProbationaryExperience range (Years)10 years - 15 yearsCebu Pacific puts people at the heart of service - be it our customers, clients, partners or employees. Our Customer Service Operations Team is dedicated to delivering exceptional airport and inflight experience, ensuring that we make...

  • Sales Associate

    2 weeks ago

    Pasay, National Capital Region, Philippines Annapolis Finance Inc. Full time ₱276,000 per year

    We are looking for a SALES ASSOCIATE who is willing to be assigned at MOA.Qualifications:- At least Senior High School Graduate.With at least 6 months or more experience as a Sales Associate.With experience handling mobile phones and other gadget devices.With pleasing personality and good communication skills.Can start ASAP.Benefits:- Paid TrainingOvertime...

  • Director - Project Management

    5 hours ago

    Pasay, National Capital Region, Philippines Visa Full time ₱1,500,000 - ₱3,000,000 per year

    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network,...

  • Bakery Associate

    7 hours ago

    Pasay, National Capital Region, Philippines Cinnabon Full time ₱220,240 per year

    Cinnabon Philippines is currently looking for BAKERY ASSOCIATE (Cashier-Production)Qualifications:college level/Senior High school graduateFRESH GRADUATE are welcome to applywith experience in food industry is an advantageamenable to undergo trainingwith good customer service and communicationwith incentiveswilling to be assigned in NAIA TERMINAL 3Job Type:...

  • Director of Butler Services

    5 hours ago

    Pasay, National Capital Region, Philippines Newport World Resorts Full time ₱1,200,000 - ₱1,500,000 per year

    JOB SUMMARYThe Director for Butler Servicesis responsible for overseeing and elevating the Butler Service across the property. Leading an elite team of Butlers dedicated to delivering bespoke , world class experiences for VIP's High Rollers and guests. This role is at the forefront of curating unforgettable moments for the resort's most discerning guests...

  • Sales Associate

    2 weeks ago

    Pasay, National Capital Region, Philippines Whiteplane Inc. Full time ₱216,000 - ₱228,000 per year

    Branch Location: SACI San LazaroJob Summary:The Sales Associate is responsible for achieving individual and team sales targets while ensuring excellent customer service. This role involves assisting customers with product selection, maintaining organized and visually appealing displays, and supporting daily store operations in line with company standards.Key...

  • Sales Associate

    2 weeks ago

    Pasay, National Capital Region, Philippines Ventureslink Management Solutions Full time ₱150,000 - ₱300,000 per year

    A Sales Associate is responsible for:Attracting new customers to a brandImproving brand awareness and boosting salesSharing knowledge of products and answering customers' questionsAssisting with product launches and eventsManaging giveaways and ensuring positive customer experiencesHandling inventory controlWilling to be assigned at SM Davao as seasonalJob...