CSR Healthcare
2 days ago
Minimum requirements
Excellent customer services skills. Behavior aligned with Account's values.
Previous experience in a similar contact center environment OR previous
Experience in a customer service role within a contact center.
Preferable to have Health Insurance industry experience.
Very strong Standard Australian English written communication skills Including clarity, spelling, grammar,
and use of colloquial language.
Demonstrated understanding and local knowledgeable of Australia including geographical and topical
awareness.
Very strong multi-tasking capability including proficiently handling multiple concurrent conversations.
Ability to comprehend complex membership packages and use the information to understand and execute
complex processes.
Solution focused problem solver able to find solutions to meet customers' needs.
Empathetic and able to deal with customers experiencing highly emotional issues e.g., serious health,
financial or personal issues.
Ability to deal with these highly emotional issues and difficult conversations (agents who can cope with
these types of interactions)
Technical aptitude and the ability to work across multiple complex systems.
Well-developed computer skills including intermediate/advanced understanding of Microsoft Office Suite
including Microsoft Outlook.
Mature attitude able to work sensitively with customers' confidential information.
Team oriented and willing to assist colleagues.
High levels of professionalism and confidentiality.
Fast learner
Education, Experience and/or Training:
- Open to high school graduate
- Open for freshers
-
Healthcare Account
2 days ago
Taguig, National Capital Region, Philippines access healthcare Full time $40,000 - $60,000 per yearAbout the role This is an exciting opportunity to join the dynamic team at access healthcare as a Healthcare Account - Spanish bilingual Customer Service Representative. As a Spanish bilingual CSR, you will be responsible for providing exceptional customer service to our healthcare clients, helping them navigate their coverage and address any queries or...
-
Healthcare - Spanish Bilingual CSR
2 days ago
Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time $4,000 - $6,000 per yearAbout the role This is a full-time role based in Taguig City, Metro Manila, where you will be part of the dynamic Customer Service team at Access Healthcare Services Manila, Inc. As a Healthcare - Spanish Bilingual CSR, you will be responsible for providing exceptional customer service to Spanish-speaking clients, leveraging your strong language skills and...
-
Taguig, National Capital Region, Philippines Access Healthcare Full time ₱500,000 - ₱1,000,000 per yearWe are currently looking for Medical Allied Graduates who are interested in CSR for Prior Authorization account. Qualifications: - Must be graduate of any of the following BS Biology BS Nursing BS Pharmacy BS Physical Therapy BS Respiratory Therapy BS Occupational Therapy BS Radiologic Technology BS Psychology BS Medical Biology BS Medical Laboratory BS...
-
Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱24,000 - ₱31,000 per yearNOW HIRING: Customer Service Representative (CSR) – Healthcare AccountLocation: Hybrid Setup (3 Days Onsite | 2 Days Work-From-Home) - BGC, Taguig SiteVirtual Hiring Process OnlySchedule: Monday to Friday | Weekends OffSalary Package:Basic Salary: ₱18,000 – ₱24,000Fixed Allowance: ₱7,000Total Monthly Compensation: Up to ₱31,000Job Overview:Be...
-
CSR: HEALTHCARE
2 days ago
Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱31,800 per yearJoin Sun Life Financial (Philippines) – Be the Voice of Care in Healthcare Are you ready to make a meaningful impact in people's lives while advancing your career in one of the most trusted financial and healthcare brands worldwide? Sun Life Financial is looking for passionate and experienced Client Care Representatives to join our Healthcare Account.This...
-
medical allied graduate
2 days ago
Taguig, National Capital Region, Philippines access healthcare Full time $40,000 - $60,000 per yearAbout the role This is an exciting opportunity to join the customer service team at access healthcare as a Medical Allied Graduate | CSR Healthcare. In this full-time role based in Taguig City, Metro Manila, you will be responsible for providing high-quality customer service and support to our healthcare clients.What you'll be doingResponding to inbound...
-
US Healthcare Account
2 days ago
Taguig, National Capital Region, Philippines iOPEX Technologies Full time $20,000 - $30,000 per yearAbout the role We are seeking talented and dedicated individuals to join our team at iOPEX Technologies Philippines in BGC, Taguig City. We have openings for the following positions: Documentation Specialists (Non-Voice) Customer Service Representatives (Voice) These are full-time, on-site required positions, providing excellent opportunities to be...
-
Healthcare Coordinator
6 days ago
Taguig, National Capital Region, Philippines beBeeCare Full time ₱250,000 - ₱450,000Medical Allied Position OverviewThis role is responsible for coordinating department processes, performing assigned duties including telephonic authorization of routine services, contacting specialty care providers, and monitoring patient eligibility.Candidate must possess a Bachelor's degree in Medical Science or equivalent qualification.Fresh Grad / Entry...
-
CSR – Disability Claims Account
2 days ago
Taguig, National Capital Region, Philippines AUMTREND PH INC Full time ₱25,000 - ₱300,000 per yearJob DescriptionWe are seeking experienced and detail-oriented Customer Service Representatives to join our disability claims support team in BGC, Taguig City. This role is ideal for candidates with prior exposure to disability claims or related customer service fields.As a CSR, you will serve as the first point of contact for customers, handling insurance...
-
csr healthcare
2 days ago
Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱25,000 - ₱32,000 per year𝗪𝗲 𝗮𝗿𝗲 𝗵𝗶𝗿𝗶𝗻𝗴 𝗳𝗼𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗮𝗿𝗲 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲 - 𝗛𝗘𝗔𝗟𝗧𝗛𝗖𝗔𝗥𝗘 𝗔𝗖𝗖𝗢𝗨𝗡𝗧 (𝗜𝗡𝗕𝗢𝗨𝗡𝗗)𝐖𝐎𝐑𝐊𝐈𝐍𝐆 𝐂𝐎𝐍𝐃𝐈𝐓𝐈𝐎𝐍𝐒:LOCATION: 5th Avenue...
