Fedex Account With 20,000 Sign Bonus WFH

2 weeks ago

Cebu City, Central Visayas, Philippines AUXILIA INC Full time ₱15,000 - ₱30,000 per year

About the role

AUXILIA INC' is seeking a talented Customer Service Representative to join our dynamic team and provide exceptional support to our FedEx account. This is a full-time, work-from-home opportunity based in Cebu City, Cebu, offering a competitive salary and an enticing sign-on bonus of 20,000 PHP.

What you'll be doing

  • Providing courteous and efficient customer service to FedEx clients via phone, email, and other communication channels
  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintaining accurate records and documenting all customer interactions
  • Identifying opportunities to enhance the customer experience and suggesting process improvements
  • Collaborating with cross-functional teams to ensure seamless service delivery
  • Adhering to all company policies, procedures, and quality standards

What we're looking for

  • At least 1 year of experience in a customer service or call centre role, preferably in the logistics or shipping industry
  • Excellent communication and interpersonal skills, with the ability to listen, empathize, and provide effective solutions
  • Strong problem-solving and critical thinking abilities to handle complex customer inquiries
  • Proficiency in using computer systems and customer relationship management (CRM) software
  • Familiarity with FedEx services and procedures would be an advantage
  • Commitment to delivering exceptional customer service and a positive attitude

What we offer

At AUXILIA INC', we are committed to creating a supportive and inclusive work environment that fosters personal and professional growth. In addition to the attractive sign-on bonus, we offer a range of benefits, including:


• Competitive salary and performance-based bonuses

• Comprehensive health insurance and wellness programs

• Opportunities for career advancement and skills development

• Flexible work arrangements and work-from-home options

• Collaborative and dynamic team environment

About us

AUXILIA INC' is a leading provider of customer service solutions, serving a diverse range of industries with a focus on excellence. Our mission is to empower our clients to deliver exceptional customer experiences, and we are proud to partner with renowned brands like FedEx. Join our team and be a part of our continued success story.

Apply now to become our next FedEx Account Customer Service Representative

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