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Retail FedExpress Account With 20,000 Sign Bonus
2 weeks ago
About the role
AUXILIA INC' is seeking a talented Retail FedExpress Account to join our team. This is a full-time, work-from-home role based in Mandaue City, Cebu. In this strategic position, you will be responsible for providing exceptional customer service and support to our valued FedExpress customers.
What you'll be doing
- Handling inbound customer inquiries and requests related to FedExpress products and services
- Resolving customer issues in a timely and efficient manner
- Providing accurate information and updates to customers
- Identifying and addressing customer needs to enhance their experience
- Maintaining detailed records and documentation of all customer interactions
- Collaborating with cross-functional teams to ensure seamless customer support
What we're looking for
- Minimum of 1 year of experience in a customer service or call centre role, preferably in the retail or logistics industry
- Strong communication and interpersonal skills, with the ability to provide exceptional customer service
- Proficiency in using customer relationship management (CRM) systems and other relevant software
- Excellent problem-solving and decision-making abilities
- Adaptability and the ability to work in a fast-paced, dynamic environment
- Fluency in English and the local language
What we offer
At AUXILIA INC', we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, you will enjoy a range of benefits, including:
- Comprehensive health insurance coverage
- Generous paid time off and holidays
- Opportunities for career development and growth
- Collaborative and inclusive company culture
- Access to wellness and mental health resources
About us
AUXILIA INC' is a leading provider of innovative customer service solutions. Our mission is to empower businesses to deliver exceptional customer experiences. With a strong presence in the call centre industry, we have a reputation for excellence and a commitment to continuous improvement. Join our team and be a part of our exciting journey
Apply now to take advantage of this exciting opportunity with a 20,000 sign-on bonus
