billing csr: 25k sign on bonus | november 03, 2025
2 weeks ago
₱25,000 SIGN-ON BONUS | 1-DAY HIRING PROCESS | WALK-IN MON–SAT, 10AM–5PM
Location: 1Nito Tower, Archbishop Reyes Avenue, Cebu City
Walk-In Schedule: Monday to Saturday, 10:00 AM – 5:00 PM
Join a Team That Empowers Financial Organizations to Lead the Future
We are a team of industry experts passionate about transforming financial services. With decades of experience, we deliver agile, tailored solutions that help businesses thrive in a fast-changing world.
Why You'll Love Working With Us:₱25,000 Sign-On Bonus
Fixed Weekends Off
Day 1 HMO Coverage + 1 Dependent
Equipment Provided
Competitive Salary Package
Career Growth Opportunities
Generous Leave Benefits
Welcome Gift on Your First Day
College Level / Undergraduates / Graduates
With 1–2 years BPO experience in Billing & Collections
Strong attention to detail and problem-solving skills
Excellent communication and presentation skills
Basic computer navigation skills
- Handle inbound and outbound calls related to mortgage servicing.
- Assist customers with questions about loan balances, payment schedules, escrow accounts, and interest rates.
- Resolve customer complaints and concerns in a timely and professional manner.
- Educate customers on mortgage processes, policies, and available options.
- Document all customer interactions accurately in the system.
- Collaborate with internal departments to ensure prompt resolution of issues.
- Maintain compliance with federal and state mortgage servicing regulations.
- Meet performance metrics including call quality, customer satisfaction, and productivity.
- Updated Resume
- Valid IDs or relevant documents
No long waits. No complicated steps. Just walk in, apply, and start your journey with us
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