Financial Non-Voice

3 days ago

Caloocan City, National Capital Region, Philippines Top1Movers Worldwide Inc. Full time

About the role

Seeking a dedicated Financial Non-Voice Process Officer to join our dynamic team at Top1Movers Worldwide Inc.' in our Caloocan City Metro Manila office. This is a full-time onsite role, offering the opportunity to play a crucial part in our customer service operations.

What you'll be doing

  1. Responsible for providing exceptional financial non-voice support to our valued customers
  2. Process and resolve customer inquiries and requests related to billings, payments, and other financial matters
  3. Maintain accurate records and documentation of all customer interactions
  4. Collaborate with cross-functional teams to ensure seamless customer experiences
  5. Identify and escalate any issues or concerns to the appropriate parties
  6. Continuously seek ways to improve processes and enhance customer satisfaction

What we're looking for

  1. With or Without experience in a customer service or financial non-voice role
  2. Strong problem-solving and analytical skills to efficiently handle complex financial inquiries
  3. Excellent communication and interpersonal skills to build rapport with customers
  4. Proficient in Microsoft Office applications, particularly Excel and Word
  5. Ability to work effectively in a team-oriented environment
  6. Commitment to delivering high-quality service and exceeding customer expectations

What we offer

At Top1Movers Worldwide Inc.', we are dedicated to creating a supportive and rewarding work environment for our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development. Our company culture values collaboration, innovation, and a healthy work-life balance.

About us

Top1Movers Worldwide Inc.' is a leading provider of moving and relocation services, with a strong presence in the Caloocan City Metro Manila area. We pride ourselves on our commitment to excellence, customer satisfaction, and continuous improvement. Join our team and be a part of our ongoing success story.

Apply now for this exciting opportunity

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