Technical Supervisor

3 hours ago

General Trias A, Philippines INFINITY BROADBAND INC Full time ₱540,000 - ₱720,000 per year

TheTechnical Supervisor is responsible for leading a team of technicians, overseeing daily operations related to network installation, maintenance, and troubleshooting, and ensuring high-quality service delivery and customer satisfaction.

Key Responsibilities

  • Team Leadership and Management: Supervise, mentor, and manage a team of ISP technicians; coordinate schedules, assign tasks, conduct performance evaluations, and provide ongoing training on new technologies and best practices.
  • Technical Support and Troubleshooting: Act as an escalation point for complex technical issues, providing advanced troubleshooting for network outages, signal interference, and service disruptions.
  • Operational Oversight: Plan, develop, and implement technical services, ensuring all installations, repairs, and maintenance tasks are completed on time, meet quality standards, and comply with safety regulations.
  • Quality Control and Process Improvement: Implement quality control procedures, monitor and inspect completed work, analyze performance data, and identify and implement process improvements to increase operational efficiency and customer satisfaction.
  • Documentation and Reporting: Ensure accurate documentation of all work, including service tickets, maintenance records, and installation procedures. Generate reports on team productivity and network performance for senior management.
  • Customer and Vendor Relations: Oversee customer service operations, handle escalated complaints, and maintain relationships with vendors and suppliers, ensuring service level agreements (SLAs) are met.
  • Inventory and Resource Management: Manage the budget for the technical team, including tools and equipment, and ensure adequate inventory of spare parts.

Qualifications & Skills

  • A bachelor's degree in Telecommunications, Electrical/Electronics Engineering, Computer Science, or a related field is often preferred, though equivalent experience may be acceptable.
  • At least 2 years of experience in an ISP technical role, with at least 1-2 years in a supervisory or leadership position.
  • Has a deep understanding of ISP infrastructure, including broadband, fiber optics, routers, switches, and network protocols. Relevant certifications (e.g., CCNA, CompTIA Network+) are highly desirable.
  • Strong leadership, problem-solving, analytical, and communication skills are essential for managing a team and interacting effectively with both technical and non-technical audiences and customers.
  • Flexibility to work on-call, evenings, or weekends as required by operational needs.

Job Type: Full-time

Pay: Php45, Php60,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Free parking
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

  • Maintenance Engineering Supervisor

    2 weeks ago

    General Trias A, Philippines LRI Chroma Asia Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    The Maintenance Supervisor is responsible for overseeing and coordinating the daily activities of the maintenance team to ensure the reliable operation of all production equipment, facilities, and utilities within the paper packaging plant. The primary goal is to maximize equipment uptime, minimize breakdowns, and manage all preventative and corrective...

  • Research and Development Supervisor

    1 week ago

    General Trias, Calabarzon, Philippines LRI Chroma Asia Inc. Full time ₱900,000 - ₱1,200,000 per year

    The R&D Supervisor is responsible for leading product development, process improvement, and innovation initiatives in paper packaging manufacturing. The role supervises R&D activities to develop new packaging solutions, improve product quality, reduce costs, and ensure compliance with industry standards and customer requirements.Key ResponsibilitiesSupervise...

  • Technical & QA Supervisor

    1 week ago

    Dasmariñas A, Philippines House of Franchise Pvt. Ltd. Full time ₱420,000 - ₱1,080,000 per year

    Job Description:We are seeking a highly skilled and motivated Technical Supervisor to oversee our R&D and Quality Assurance functions. This role is crucial in ensuring continuous product innovation, process optimization, and compliance with food safety and regulatory standards. The Technical Supervisor will lead a team of specialists to deliver high-quality...

  • Maintenance Engineering Supervisor

    1 week ago

    General Trias, Calabarzon, Philippines LRI Chroma Asia Inc Full time ₱1 - ₱2 per year

    The Maintenance Engineering Supervisor is responsible for overseeing and coordinating the daily activities of the maintenance team to ensure the reliable operation of all production equipment, facilities, and utilities within the paper packaging plant. The primary goal is to maximize equipment uptime, minimize breakdowns, and manage all preventative and...

  • Technical Staff

    1 week ago

    Cabuyao A, Philippines Cornersteel Systems Corporation Full time ₱400,000 - ₱600,000 per year

    JOB SPECIFICATION:EDUCATION: Preferably an Industrial Engineering graduate, BS Architecture or similar.Must be proficient in AutoCad, 3D and Microsoft Office Software.EXPERIENCE: With at least one (1) year experience in drafting manufacturing, cost estimates, and CAD. Well versed in Technical drawing interpretation and has a flair in furniture...

  • Test Technician

    2 days ago

    General Trias, Calabarzon, Philippines EMS GROUP Full time ₱300,000 - ₱600,000 per year

    SPECIFIC DUTIES AND RESPONSIBILITIESSupports the Product Engineer in developing solutions to test a product. This solutions may involve device qualification, productivity and even quality improvements;Assist on product and hardware qualification;Directly involve in product and hardware correlation;Isolate problems and performs product failure analysis in...

  • Engineering Supervisor

    4 hours ago

    General Trias, Calabarzon, Philippines LRI Chroma Asia Inc. Full time ₱360,000 - ₱720,000 per year

    Job Description:· Assist the Department Manager in planning and scheduling the weekly and monthly preventive maintenance of all manufacturing equipment.Key Responsibilities:· Responsible in planning and scheduling the preventive maintenance of all manufacturing equipment.· Supervise and coordinate the activities of the engineering team to ensure efficient...

  • Manufacturing Supervisor

    1 week ago

    General Trias, Calabarzon, Philippines Enomoto Phil Manufacturing Inc Full time ₱900,000 - ₱1,200,000 per year

    JOB SUMMARYAssume the responsibility to Supervise the production line leaders and operators in following the procedural workflow of production. Ensures that in terms of Safety, Quality, Productivity and Customer Requirements is being followed in accordance of Company PolicyDUTIES AND RESPONSIBILITIESEnsure that the line leader's delegation of work is correct...

  • Maintenance Staff

    1 week ago

    General Trias, Calabarzon, Philippines LRI Chroma Asia Inc Full time ₱250,000 - ₱350,000 per year

    Key Responsibilities:Perform preventive and corrective maintenance on production machines and utilities.Assist in equipment installation, repair, and troubleshooting.Conduct routine inspection of machines, tools, and facilities.Support in maintaining safety and cleanliness in the work area.Report any irregularities or equipment issues to the Engineering...

  • Electrical Supervisor

    1 week ago

    General Santos, Soccsksargen, Philippines Century Pacific Agricultural Ventures Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the roleJoin Century Pacific Agricultural Ventures Inc.' as an Electrical Supervisor in their General Santos City South Cotabato location. This full-time role is an exciting opportunity to take on a key supervisory position within the company's engineering team. As Electrical Supervisor, you will play a vital part in overseeing the company's electrical...