Freight Forwarding Customer Service Representative

1 day ago

Clark Freeport Zone, Philippines agile beyond Full time ₱900,000 - ₱1,200,000 per year

This is a full-time hybrid role for a Freight Forwarding Customer Service Representative Talent. The CSR will be responsible for managing customer service operations, ensuring customer satisfaction, and managing and providing support to the customer service team on a day-to-day basis.

Qualifications:

  • Customer Satisfaction and Customer Service Management Skills

  • Customer Support and Communication Skills

  • Experience and Team Player in a Customer Service Team

  • Freight Forwarding knowledge is a MUST

  • Must have Freight Forwarding processes knowledge, preferably 5-10 years of experience

  • CargoWise experience, certification is highly appreciated

  • Strong problem-solving and decision-making abilities

  • Ability to prioritize and multitask in a fast-paced environment

Job Type: Full-time

Benefits:

  • Flexible schedule
  • On-site parking
  • Work from home

Work Location: In person

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