Full-Time Operations Manager
4 hours ago
We are seeking a highly proactive and organized Operations Manager to streamline day-to-day business operations, enhance internal processes, and support the delivery of marketing and client-facing activities. This role is ideal for someone who thrives in a dynamic environment, takes initiative, and enjoys improving operational efficiency while supporting the business owner's strategic objectives.
Key Responsibilities
1. Operations & Administration (Primary Priority)
- Oversee daily operational workflows, ensuring smooth scheduling, communication, and coordination.
- Manage email communications, meeting coordination, and digital tools (Brevo, Calendly, virtual meeting platforms).
- Maintain organized documentation, processes, and internal systems across the business.
- Identify inefficiencies and implement improvements to enhance operational performance.
- Support the business owner in building and strengthening scalable business infrastructure.
- Ensure clear communication flow across clients, stakeholders, and internal team members.
- Oversee scheduling and execution of marketing activities such as LinkedIn posts, blogs, newsletters, and email campaigns (via Brevo).
- Coordinate marketing output to ensure consistency, timeliness, and alignment with brand objectives.
- Collaborate with the business owner to maintain a predictable marketing workflow and calendar.
- Contribute to or manage the creation of content for marketing and communications.
- Support the preparation of training materials as needed.
- Offer ideas that improve brand visibility, client engagement, and communication effectiveness.
Required Skills & Experience
- Strong operational, administrative, and organizational skills.
- Experience using Brevo, Calendly, and virtual meeting platforms (or willingness to learn quickly).
- Excellent written and verbal communication skills.
- Ability to create or support creation of marketing content.
- Strong initiative, independence, and self-management.
- Demonstrated problem-solving mindset with the ability to identify and improve inefficiencies.
- Curious, growth-oriented, and comfortable in a role that evolves over time.
- Proactive and confident in asking questions, seeking clarity, and taking ownership.
Key Performance Indicators (KPIs)
- Increased efficiency and consistency in operational workflows.
- Timely management of scheduling, communication, and follow-ups with clients and stakeholders.
- Consistent delivery of marketing content (LinkedIn, blogs, newsletters, email campaigns).
- Accuracy and quality of content created or supported.
- Demonstrated improvements to operational systems and processes.
- High reliability, responsiveness, and proactive communication.
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