Process Excellence Manager

1 hour ago

Taguig, National Capital Region, Philippines Cognizant Full time ₱1,500,000 - ₱2,000,000 per year

Job Title : SDM PEX - (Tech)

  • Drive continuous improvement through training, coordination and implementation of principles of Lean/Six Sigma in day-to-day operations
  • Lead hands-on application of Lean tools to eliminate waste and execute high-impact process improvement projects in addition to mentoring and facilitation of Green Belt projects
  • Analyze current situation (As-is), identify improvement opportunities and recommend & implement measures (To-be) to re-engineer processes
  • Act as a Change Agent and work closely with Operation, Transition, Training, and Clients to optimize Quality, Efficiency, Cost and Customer Value in multiple client engagements
  • Communicate and collaborate with internal stakeholders and customers (both at onsite and off-shore) to understand their pain areas--working to apply their insights to challenge and modify current approaches/ways of doing things
  • Work closely with Operation teams to obtain input of diverse views, facilitate generation of ideas, analyze operational risks (FMEA), extend support in managing client escalations (RCA/CAPA) and work across traditional functional boundaries to mitigate risks and establish common goals to deliver value to the business
  • Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement
  • Identify Automations opportunities and lead the end to end process transformation
  • Must have:
  • Candidate should be GB/BB Certified and currently handle Process Excellence or similar Role for any domain.

Preferred:

  • He/ She should have done BB Role for IT Sector
  • Technical/Coding knowledge is an added advantage
  • Understanding of Digital Marketing and Cloud is a plus

  • Process Excellence Manager

    2 hours ago

    Taguig, National Capital Region, Philippines Nezda Global Full time $60,000 - $120,000 per year

    About the RoleAs aGlobal Process Excellence Manager, you will be a key driver of strategic change, leading organizational transformation and innovation across our global platform. You will serve as an internal consultant, working directly with executive leadership to design optimal end-state processes, foster a Continuous Improvement (CI) culture, and...

  • Process Excellence Manager

    3 hours ago

    Taguig, National Capital Region, Philippines Sysgen RPO, Inc. Full time $100,000 - $120,000 per year

    Work Location: Taguig - 3X onsite + 2X WFHSchedule: Flexible + ShiftingProcess Excellence ManagerService Sector :Shared Services + Banking + FinanceAs a Global Process Excellence Manager you will serve as a key driver of strategic change, leading organizational transformation and innovation across a global platform.You will work directly with executive...

  • Process Excellence Manager

    1 hour ago

    Taguig, National Capital Region, Philippines Google Operations Center Full time ₱2,000,000 - ₱2,500,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Global Process Excellence Manager you will serve as a key driver of strategic change, leading...

  • Process Excellence Manager

    2 hours ago

    Taguig, National Capital Region, Philippines Google Operations Center Full time ₱1,500,000 - ₱3,000,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Global Process Excellence Manager you will serve as a key driver of strategic change, leading...

  • Senior Process Excellence Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Metrobank Full time ₱2,000,000 - ₱2,500,000 per year

    Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

  • Manager/Senior Manager for Service Excellence

    2 hours ago

    Taguig, National Capital Region, Philippines Sutherland Full time ₱1,500,000 - ₱2,400,000 per year

    Company DescriptionSutherland is seeking a dynamic and goal-oriented person to join us as Manager/Senior Manager for Service Excellence. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youThe Lean Six Sigma...

  • 2025-7776 Process Excellence Delivery Analyst-Mid

    2 weeks ago

    Taguig, National Capital Region, Philippines Arch Global Services Full time ₱600,000 - ₱1,200,000 per year

    Technical & Analytical Skills· Proficient in using Lean methodology tools such as Root Cause Analysis (RCA), Voice of the Customer (VoC), Gemba, Value Stream Mapping (VSM) and others· Process Mapping and Optimization· Operational and Analytical Thinking· Proficient in using Business Process Model and Notation (BPMN) symbols· Experience with Process...

  • Service Excellence Sr. Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱1,200,000 - ₱1,800,000 per year

    QUALIFICATIONSEarned a Bachelor's Degree in any fieldSix Sigma Greenbelt/Blackbelt and /or Lean Sigma certificationAt least 5 years of managerial experience in the same industryLead experience in various operational functions in the industry like Training, Quality, Workforce, OperationsExperience in change management, stakeholder management, and influencing...

  • People and Culture Excellence Manager

    2 hours ago

    Taguig, National Capital Region, Philippines Globe Telecom Full time ₱1,500,000 - ₱3,000,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionResponsible for designing and implementing strategies that enhance employee engagement, strengthen organizational culture, and drive...

  • Freight Forwarding Assistant Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Par Excellence Search Consulting Inc Full time ₱900,000 - ₱1,200,000 per year

    CLIENT PROFILE: A global leader in end-to-end logistics and supply chain solutions, recognized for innovation, operational excellence, and strong international presence.This is for a daily onsite work in McKinley, TaguigAre you ready to take the next big step in your logistics career?Join a top-tier international freight forwarding and logistics organization...