Customer Service- Escalations

Job DescriptionRespond quickly and politely to customer questions through live chat and phone calls, providing clear information about e-commerce products, orders, and services.Handle complaints, solve problems, and escalate difficult issues when needed.Maintain professionalism to ensure customers are satisfied with every interaction.Record customer...

SUMMARY: Customer Service Representative is responsible for managing customer queries and complaints via our company hotline, social media, and email channels. CSR also processes modifications on the route or parcels and escalate complaints across a number of communication channels and through data analysis, push relevant departments to make improvements,...

Job description:We are looking for dedicated Customer Service Representatives (CSR) for a Healthcare Account that will be responsible for handling customer inquiries, providing accurate information, and delivering excellent service to ensure customer satisfaction.Key Responsibilities:Answer incoming calls, chats, or emails from customers in a professional...

What you'll needOur client is looking for Customer Service Support who thrive in a fast-paced environment where every day brings new challenges to solve and opportunities to learn. This role isn't just about answering inquiries—it's about owning the customer experience, collaborating with your team, and making a meaningful impact. You'll go the extra mile...

Blanc Ventures Inc, a growing premium brand, is looking for a CSRWho are we:Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.Customer Service Representative Duties and Responsibilities:Serving as the primary point of contact for customers, addressing inquiries and concerns via phone, email, chat, or...

Blanc Ventures Inc, a growing premium brand, is looking for a CUSTOMER SERVICE REPRESENTATIVE.Who are we:Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.Customer Service Representative Duties and Responsibilities:Prepare quotes and revisionsPayment collectionScheduling of installationServing as the...

SUMMARY:Customer Service Representative is responsible for managing customer queries and complaints via our company hotline, social media, and email channels. CSR also processes modifications on the route or parcels and escalate complaints across a number of communication channels and through data analysis, push relevant departments to make improvements,...

CUSTOMER SERVICE REPRESENTATIVEWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER SERVICE REPRESENTATIVE ?We are seeking a proactive and...

We seek for a dedicated Customer Service Manager (Jr/Sr level) to join our team. This role will play a crucial role in ensuring a positive and efficient customer experience and will be responsible for both day-to-day operations and strategic improvements to our customer care processes.What You'll Do:Handle escalated customer issues and complex cases,...

Job Description: We are looking for dedicated Customer Service Representatives (CSR) to join our growing team. The CSR will be responsible for handling customer inquiries, providing accurate information, and delivering excellent service to ensure customer satisfaction. Key Responsibilities: Answer incoming calls, chats, or emails from customers in a...