shared services specialist

2 days ago

Quezon City, National Capital Region, Philippines Megaworld Corporation Full time

About the Role

Megaworld Corporation is looking for a driven, service-oriented Shared Services Specialist to join our growing team based in Quezon City. This full-time role offers an exciting opportunity to be at the heart of our operations, where you will make a meaningful impact by delivering excellent customer experiences while supporting key business functions. If you thrive in a fast-paced environment and enjoy helping others, this role is for you.

What You'll Be Doing:

  • Serve as a primary point of contact by professionally handling customer inquiries and concerns through phone, email, and chat channels
  • Provide essential administrative and operational support across multiple business units
  • Maintain accurate records and documentation to support compliance, efficiency, and smooth workflows
  • Work closely with cross-functional teams to identify opportunities for process improvements and service enhancements
  • Actively contribute to the continuous improvement of customer service standards and shared services best practices

What We're Looking For:

  • Open to fresh graduates who are eager to learn and grow in a corporate environment
  • Strong communication and interpersonal skills, with a natural ability to empathize and deliver excellent customer service
  • Comfortable using computer applications and office productivity tools
  • Flexible, adaptable, and able to perform well in a dynamic, fast-paced setting
  • A collaborative team player with a positive mindset and a strong commitment to quality and excellence

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