Live Operations Manager
7 days ago
What You'll Do:
Studio Setup & Tech Management
- Configure cameras, microphones, and studio lights to achieve optimal video and audio quality.
- Manage OBS (Open Broadcaster Software) settings, scenes, and overlays for TikTok Live.
- Troubleshoot technical issues quickly and keep livestreams running smoothly.
Livestream Operations
- Oversee day-to-day livestream schedules and ensure timely start and end of shows.
- Coordinate with livestream hosts, KOLs, and content teams for smooth execution.
- Monitor livestream performance (viewership, engagement, sales) and suggest improvements.
Team Management
- Lead and train a team of livestream moderators to handle chat, answer customer questions, and maintain community guidelines.
- Ensure moderators are aligned on product information, promo codes, and customer service tone.
Process & Quality Control
- Maintain a checklist for livestream setup and teardown to ensure consistency.
- Review livestream recordings for quality assurance and provide feedback to the team.
- Work with the marketing team to optimize product placements, script flow, and engagement tactics.
What We're Looking For:
- 1–3 years of experience in livestream production, video production, or digital content operations.
- Strong knowledge of OBS (or similar streaming software) and livestream platforms (TikTok Live experience is a huge plus).
- Familiarity with studio equipment: cameras, tripods, lights, audio mixers.
- Ability to think fast, solve problems under pressure, and keep the team calm during livestreams.
- Excellent communication skills and leadership ability to manage moderators and hosts.
- Passion for ecommerce, livestream selling, and emerging social media trends.
Nice to Have:
- Experience in ecommerce livestreaming or TikTok Shop. Basic video editing skills (Premiere Pro, CapCut, or similar).
- Knowledge of analytics tools to measure livestream performance.
What We Offer:
- Competitive salary & performance bonuses.
- Opportunity to work with leading brands in a fast-growing industry.
- Fun, creative, and collaborative work environment.
- Career growth in the livestream commerce space.
Job Types: Full-time, Permanent
Pay: Php30, Php40,000.00 per month
Benefits:
- Company events
- Opportunities for promotion
- Paid training
Work Location: In person
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