
Collection Assistant
4 days ago
ABOUT THE ROLE
- Manage and oversee the collections process for outstanding debts.
- Contact clients via phone, email, or mail to collect payments.
- Maintain accurate records of collections activities.
- Negotiate payment plans and resolve disputes.
- Collaborate with the accounting team to ensure accurate billing.
- Monitor and report on overdue accounts.
- Educational Qualifications: Bachelor's degree in Finance, Accounting, or related field.
- Experience Level: Minimum of 1 year of experience in collections or credit management.
- Skills and Competencies: Strong analytical skills, excellent communication, and negotiation abilities.
- Responsibilities and Duties: Manage delinquent accounts, initiate collection calls, and maintain records.
- Working Conditions: Primarily office-based with potential remote work options.
- Qualities and Traits: Detail-oriented, resilient, and able to work under pressure.
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