Billing and Collection Supervisor

2 days ago

Cubao, National Capital Region, Philippines JOYCE AND DIANA WORLDWIDE INC Full time ₱288,000 - ₱360,000 per year

We are seeking a dedicated collection agent to assist our business with the recovery of outstanding payments from debtors. In this role, your duties will include communicating with customers via telephone, negotiating payment plans with debtors, and enacting payment plans that eliminate debt.

Collection Agent Responsibilities:

  • Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.
  • Developing debt collection strategies and plans.
  • Adhering to the FDCPA throughout the debt collection process.
  • Contacting debtors by telephone to enact and negotiate debt recovery.
  • Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents.
  • Preventing repeated payment delinquency by negotiating manageable debt payments.
  • Negotiating settlements to receive payment on a certain percentage of the debt.
  • Keeping hard copy and electronic records of all communications, payment plans agreed to, and amounts paid.
  • Sending statements of delinquencies and satisfied debts to the Credit Bureau, as well as purging records where debts have been satisfied.
  • Initiating legal and repossession proceedings if debt recovery fails.
  • Other assigned tasks.

Job Types: Full-time, Permanent

Pay: Php24, Php30,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Education:

  • Bachelor's (Required)

Experience:

  • Accounts receivable: 3 years (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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