Transport & Logistics Operations

Introduction: If you are a fast learner and an excellent negotiator looking for a growth environment to take your career to the next level, then we are looking for you.

BUSINESS PURPOSE: Providing Innovative & Consistently Satisfying Customer Experience for intermodal shipping

MISSION: To be Moving 1500 Containers per week and generation $100m per year in Revenue by 2030

We move FCL's (Full Container Loads) domestically in Australia via rail. Where required, we Sell and Hire Shipping Containers to these Customers as well. And now we are expanding into collecting Shipping Containers from All Australian International Ports as well.

Role Summary

• Position: FCL Transport Operations
• Location: Remote
• Type: Full-time
• Salary: Negotiable

Key Responsibilities

• Managing the end-to-end process, liaising with customers and suppliers for container deliveries, collections, arrival/departure times, and updates.
• Researching and onboarding new suppliers for container transport, storage, and hire.
• Responding to customer emails and phone calls.
• Responding to supplier emails and phone calls.
• Tracking and tracing shipping containers and updating customers on the status of transit.
• Requesting transport quotes from transport suppliers..
• Responding to customer support inquiries.
• Sourcing shipping containers from various suppliers for hire and purchase.
• Booking shipping containers to transit on vessels and trains with relevant providers.
• Booking timeslots for trucks in and out of railyards, container parks, and wharfs.

Required Skills and Qualifications

• Excellent communication skills, both written and verbal.
• Strong negotiation skills.
• Ability to multitask and manage multiple projects simultaneously.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and remotely.
• Experience in sourcing and managing supplier relationships.
• Customer service experience with a focus on resolving inquiries efficiently.
• Good understanding of CRM systems.
• Thrives during busy and demanding situations.
• Excellent computer skills and a fast learner of software applications.
• Keen to join a rapidly expanding business, play a leading role in its success, and set themselves up for many future career opportunities.
• Actively contribute to and work towards achieving the business's quarterly, monthly, and weekly objectives, continuously improving the overall working environment and enhancing the customer experience.

Experiences Needed.

• Previous experience in a remote working environment.
• Familiarity with Shipping Containers and the modes of transport involved in Moving them.
• Must have worked with the Freight Broker, Customs Agent or a Shipping Line in the past.

Advantages which comes along with this position

• Full-time remote work – no commuting required.
• Significant opportunities for career growth.
• Monthly allowance for electricity and internet expenses.
• Competitive and negotiable salary.
• Performance-based bonuses for meeting targets. (after the probationary period has passed)

Company Culture and Benefits: Our company culture focuses on constant improvements and challenges to better our standards. We believe in fostering a supportive and collaborative work environment that encourages professional development and personal growth.

If you believe that you will be an excellent fit to this role, then we would like to hear from you. Deadline for this application will be 30/09/25. Please apply through indeed, must include your current email address and Phone Number with WhatsApp preferred.

Job Type: Full-time

Pay: Php60, Php65,000.00 per month

Benefits:

• Paid training
• Work from home

Application Question(s):

• Worked for a Shipping Line, Freight Broker or Customs Agent for at least 2 years

Experience:

• AU or US Employer: 2 years (Required)
• Transport & Logistics: 2 years (Required)

Work Location: In person