Technical Training Instructor
2 weeks ago
Key Responsibilities
- Deliver established and advanced training programs to meet the evolving needs of internal and external clients.
- Lead efforts related to new tools, technologies, and products within scope.
Internal Training:
- Deliver training on products, sales processes, desktop tools, technology systems, applications, client service, and enterprise initiatives.
- Provide constructive feedback to learners to support skill improvement and development.
External Training:
- Assist clients with installation, adaptation, and operation of company products and applications.
- Customize training programs to meet specific client requirements and ensure smooth onboarding and adoption.
- Adapt training delivery in real-time based on participant needs and expectations.
- Identify opportunities to enhance training techniques and lead improvements to existing programs.
- Actively accept and apply feedback to improve delivery style, training methods, and overall effectiveness.
Key Qualifications
- Bachelor's Degree (BA/BS) with minimum 2+ years of relevant experience.
- Excellent verbal and written English communication skills; additional languages are a plus.
- ITIL Foundation certification required.
Job Type: Full-time
Pay: Php40, Php45,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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