Training Consultant
6 days ago
DUTIES AND RESPONSIBILITIES
A. Soft Skills Instructor
- Delivers training courses as per assigned schedule
- Achieves the required certification levels and tracks as per the business needs
- Studies, prepares and qualifies himself for new introductions of courses, ensures practical coverage of all the course activities
- Prepares, evaluates, and improves for issues of class set-up such as courseware, presentation tools, class activities and assessment tools
- Maintain responsibility for tracking key metrics on customer satisfaction
- Prepares and provides regular reports as needed
- Responsible for knowledge transfer to the new instructors upon assignment
B. Learning Solutions Consultant
- Serve as an expert about the TRENDS ACADEMY Training Services, the role as pre-sales will assist sales team in developing the business with customers.
QUALIFICATIONS
A. Minimum Education
- A graduate of any 4 or 5 year course
B. Minimum Experience/Training
- At least 3 years of experience in any professional field - familiarity with any of the following disciplines:
- Resiliency
- GRIT
- Design Thinking
- Creative Thinking
- Leadership, Coaching and Mentoring
- Decision Making
- Sales Process
- Handling Objections/Negotiations
- Closing The Deal
- Finance for Non-Financial Professionals
C. Competency
- Excellent Presentation Skills
- Proven customer focus, interpersonal and communications skills to ensure consistent customer satisfaction
- Able to work well in a team environment and adhere to the highest ethical standards
- Required to be a person of great passion for learning and for sharing of knowledge
- Ability to work independently and as part of a team – especially in complex and ambiguous work environments
- Able to adapt a cross-functional teamwork, provide executive and customer presentations
- Enthusiastic about consumer and end-user experiences; has a passion for bringing innovative outcomes to both local and global markets
WORKING CONDITIONS
- Five-day work week reporting to the office in Trafalgar Plaza, Makati City, from 8:30 AM to 6:00 PM.
- May require working beyond normal business hours, including weekends and holidays to meet project deadlines or address urgent client issues
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