Mental Health Scheduler
4 days ago
We are seeking a Mental Health Scheduler to coordinate client appointments, manage scheduling systems, and support both clients and therapists to ensure a smooth scheduling process.
Key Responsibilities
Appointment Scheduling & Coordination
- Schedule, reschedule, and confirm client appointments.
- Manage therapists' availability and update SimplePractice calendars.
- Send reminders and follow-ups to reduce no-shows.
- Optimize appointment slots for efficiency.
Client Communication & Support
- Respond to inquiries via phone, email, or chat.
- Provide instructions for telehealth sessions and assist with troubleshooting.
- Explain mental health benefits, including coverage and co-pays.
Administrative Support
- Maintain accurate records of appointments and cancellations.
- Track scheduling trends and recommend process improvements.
- Coordinate with the billing team on appointment-related matters.
Qualifications & Skills
- Excellent English communication skills (written & verbal).
- Experience in mental health or medical scheduling is required.
- Proficiency with EHR/EMR tools, especially SimplePractice.
- Strong organizational and problem-solving skills.
Job Type: Full-time
Pay: Php40, Php55,000.00 per month
Benefits:
- Work from home
Work Location: Remote
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