Salesforce Product Manager
2 weeks ago
Job Summary
The Salesforce Product Manager is responsible for driving the vision, strategy, and
roadmap of Salesforce-based solutions across the organization. This role bridges business needs
and technical capabilities—ensuring that Salesforce products and features are optimized to
deliver maximum value to users and clients.
The Product Manager will collaborate with cross-functional teams, including business
stakeholders, developers, and architects, to design and enhance scalable Salesforce solutions
that support digital transformation and operational efficiency.
Key Responsibilities
● Define and own the product roadmap for Salesforce-based systems (Sales Cloud,
Service Cloud, Marketing Cloud, etc.).
● Partner with business and technical teams to translate business requirements into
scalable Salesforce solutions.
● Lead the planning, prioritization, and delivery of Salesforce enhancements,
ensuring alignment with business goals.
● Manage end-to-end lifecycle of Salesforce products — from ideation, design, and
development to release and adoption.
● Conduct requirement gathering sessions, user story creation, and backlog
grooming.
● Collaborate with Salesforce Administrators and Developers to implement new
functionalities and integrations.
● Ensure data quality, security, and compliance within the Salesforce ecosystem.
● Track KPIs and user adoption metrics, driving continuous improvement initiatives.
● Stay updated with Salesforce releases and features to recommend innovations and
improvements.
● Manage communication with stakeholders, providing regular product updates and
documentation.
Qualifications
● Bachelor's Degree in Information Technology, Computer Science, Business Management,
or related field.
● At least 5 years of experience in Salesforce-related roles, with 2+ years in product
management or solution ownership.
● Strong understanding of Salesforce architecture, data models, and integrations.
● Experience with Agile or Scrum methodologies.
● Excellent stakeholder management, communication, and documentation skills.
● Salesforce certifications such as Salesforce Administrator, Sales Cloud
Consultant, or Platform App Builder are a plus.
Preferred Skills
● Experience in Salesforce customization and configuration (flows, validation rules,
workflows).
● Familiarity with API integrations, Apex, and Lightning Components.
● Strong analytical and problem-solving skills.
● Ability to manage multiple priorities in a fast-paced environment.
● Background in enterprise CRM implementation projects is highly desirable.
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