Back-End Support Associate

20 hours ago

Quezon City, National Capital Region, Philippines Global Payments Inc. Full time ₱150,000 - ₱250,000 per year

Summary of This Role

Researches and responds to customer requests via mail, email, fax and other means pertaining to cardholder/corporate accounts and ensures compliance with client, regulatory, and Association rules and regulations. Utilizes extensive knowledge of banking products and services to research, update and document cardholder accounts. Recognizes potential fraud, credit, collection and chargeback issues and forwards them to the appropriate department.

What Are We Looking For in This Role?

Minimum Qualifications

  • Preferably a
    College Graduate
  • Typically No Relevant Experience Required
  • Flexible in shifting schedule
  • Amenable work onsite in Vertis North, Quezon City

What Part Will You Play?

  • Becomes familiar with client products and services while assisting with routine updates and documentation (e.g. name/address changes, returned mail, etc.) of cardholder/corporate accounts. Follows client policies and procedures to validate report disputes from appropriate credit bureau systems as directed.
  • Becomes familiar and assists with determining/recognizing the basis of cardholder requests that involve potential fraud, credit, collection or chargeback issues and forwards to the appropriate department for resolution. Picks up, reviews, sorts, digitally scans, and distributes mail for appropriate action, as directed.
  • Follows basic client standards/policies/procedures, regulations and Association (Visa, MasterCard, etc.) requirements as observed through training, reference material and various software tools to prevent violations and punitive financial action, as directed.

  • Front end Developer

    2 weeks ago

    Makati City, National Capital Region, Philippines WE SUPPORT INCORPORATED Full time ₱60,000 per year

    QualificationsMust have:Graduate of any bachelor's degree in Computer Science/Information Technology or its equivalent.Minimum of 4 years experience as a Frontend Engineer. (Non-negotiable)Minimum of 4 years experience in software development. (Non-negotiable)Must be self-starter. (Non-negotiable)Must have experience in agile...

  • Back End Developer

    3 days ago

    Makati City, National Capital Region, Philippines wesource Full time ₱1,200,000 - ₱3,600,000 per year

    About the job Sr Back End Engineer - 100 % Remote - Night Shift - Up to 180kWe're seeking an experienced Senior Backend Engineer, with Frontend Knowledge to join our engineering team in the ongoing development and evolution of our platform. The ideal candidate will have a strong background in backend technologies with a working familiarity with frontend...

  • End User Support

    3 days ago

    Quezon City, National Capital Region, Philippines Ubiquity Full time ₱200,000 - ₱250,000 per year

    IT Support Associates are responsible of providing user-facing support both in person and remotely based on support tickets received and logged in the organization's ticketing system. Associates are also responsible of supporting engineering teams with setting up and troubleshooting systems on the ground.They provide technical support to all employees within...

  • Mortgage Back Office Support

    1 week ago

    Quezon City, National Capital Region, Philippines YML Group Outsource Manila Inc. Full time ₱400,000 - ₱600,000 per year

    We are seeking a highly organised and detail-oriented individual to join our team as a Mortgage Back Office Support specialist. In this role, you will play a critical part in ensuring smooth and timely mortgage application processing, working closely with brokers, lenders, and clients throughout the loan journey—from submission to settlement.Experience &...

  • Senior Back-End Developer

    7 days ago

    Makati City, National Capital Region, Philippines ShareSource Australia Full time ₱1,200,000 - ₱2,400,000 per year

    About Sharesource:We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses. Shape high-performing...

  • Back-Office Associate

    1 week ago

    Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱250,000 - ₱500,000 per year

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture...

  • Back-Office Associate

    21 hours ago

    Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱200,000 - ₱250,000 per year

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture...

  • Senior Back-End Developer

    1 week ago

    Makati City, National Capital Region, Philippines Emapta Full time ₱1,200,000 - ₱2,400,000 per year

    Building the Backbone of Tomorrow's Digital World Power global innovation with your code-design, optimize, and scale backend systems that drive success worldwide. Emapta empowers Filipino professionals to build thriving global careers-while staying anchored at home. As a B-Certified human-first outsourcing company, Emapta matches you with international...

  • Front-end Developer

    22 hours ago

    Quezon City, National Capital Region, Philippines Private Advertiser Full time ₱400,000 - ₱600,000 per year

    SummaryA Front-end Developer is responsible for creating the visual and interactive components of websites and applications, using languages like HTML, CSS, and JavaScript. Key duties include collaborating with designers, optimizing website performance, ensuring cross-browser compatibility, and maintaining responsive design, while essential skills involve...

  • Back Office Support

    7 days ago

    Mandaluyong City, National Capital Region, Philippines Peso Resources Development Corporation Full time ₱200,000 - ₱300,000 per year

    Job SummaryThe Back Office Support is responsible for handling administrative and operational tasks that keep the company running smoothly. This includes managing data, preparing reports, organizing files, and coordinating with different teams to make sure all processes are completed on time and accurately.Key ResponsibilitiesAttending to inquiries via email...