
Community and Events Coordinator
4 days ago
ABOUT THE ROLE:
We're looking for a community-driven, conscientious
Community & Events Coordinator
to run the operations and logistics of our weekly
classes, events, and student engagement programs
. The role sits at the intersection of operations and community experience, ensuring everything runs smoothly behind the scenes while building meaningful connections with our students and alumni. You'll be responsible for making sure everything runs seamlessly on class days, planning and executing community events, managing our online community platforms (such as Facebook and Discord), and leading programs that enrich the student experience. If you're someone who naturally brings people together and thrives in fast-moving environments where excellence matters, we'd love to meet you.
KEY RESPONSIBILITIES:
- Community Management:
Plan and run community-building events like socials, reunions, and meetups. Grow an engaged community of students, alumni, instructors, and partners by developing and executing meaningful programs (such as referral programs, partnerships, etc.)
- Class Operations:
Handle operational & logistical delivery of Accel classes & related events (such as venue coordination, ingress & egress, student & instructor support, coordination regarding food, beverages, and other supplies needed for the classes & related events)
- Online Community Engagement:
Manage and grow our student community on platforms like Discord and Facebook – keeping conversations active, helpful, and aligned with the Accel brand
- Event Documentation:
Coordinate photographic and video coverage of community events by working with internal team members and external providers to ensure proper documentation, as well as ensure post-event distribution of content to the community via email and social media platforms
- Partnerships:
Develop and execute value-creating initiatives (e.g., cost optimization) by identifying key partners and potential sponsors for community events
KEY GOALS AND SUCCESS METRICS:
- Operational Excellence & Scalable Execution:
Flawless execution of Saturday classes and other community events: on time, on-brand, and with consistently high student satisfaction scores. Ability to run multiple programs or class cohorts simultaneously, keeping consistent quality across the board
- Community Engagement & Loyalty:
High levels of participation & engagement in both in-person and online initiatives – as reflected in event turnout, online activity, student satisfaction, and repeat enrollments
- Resource Efficiency:
Ensuring delivery of all events within budget, with optimized event costs per student without sacrificing quality, through efficient handling of operations and logistics
QUALIFICATIONS:
- ~2 to 6 years experience
in community management, event coordination & management, and project management (preferably in a fast-paced or high-touch environment)
- Proactive & clear communicator
: Communicates clearly, concisely, and logically. Coordinates effectively with multiple stakeholders, keeps relevant parties in the loop, knows when to escalate issues / decisions
- Excellent organizational and execution skills
: Strong attention to detail and knows how to make things happen. Well-organized working style – functions well with timelines & workplans
- Comfortable managing in-person events
and resolving issues on the ground in real time
- Strong sense of ownership
: Can deliver events and projects end-to-end
- Comfortable using digital tools
like Google Workspace & event management platforms (such as Luma, Eventbrite, etc.). Bonus points for simple photo/video capture/editing skills, and knowing how to work with email newsletter tools (such as beehiiv, Mailchimp, etc.), and CRM platforms (such as HubSpot, etc.)
WORKING ARRANGEMENT:
- Hybrid:
Work from home (4 days); onsite (1 day) in BGC on Saturdays for classes and select events.
- Part-time or full-time
(minimum commitment of 20 hours per week)
-
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