Billing Specialist

Precision in Every Invoice, Excellence in Every Detail

Drive financial accuracy while supporting global software operations. Step into a global career where your expertise in billing and contract management fuels international opportunities. As a Billing Specialist, you'll make your mark in the software industry-ensuring accuracy, compliance, and seamless customer service while staying rooted in your home country.

Job Description

As a Billing Specialist, you will manage billing operations with precision by creating customer records, processing sales orders, and issuing accurate invoices. You will ensure compliance with contract terms while providing excellent support to both internal and external customers.

Job Overview

Employment type: Full-time

Shift: Night shift, Weekends Off

Work setup: Permanent WFH

Exciting Perks Await:

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Permanent WFH arrangement
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Bachelor's degree in accounting, finance, or related field
• 1 to 3 years of of professional billing/ERP experience.
• Experience in English or writing/composition.
• Prior experience reviewing, interpreting, and analyzing customer contracts to ensure compliance with terms, and identify key obligations.
• Prior experience working in a customer-centered role.
• Prior experience with Microsoft Office: Outlook, Word, and Excel.
• Prior experience with NetSuite (preferred) or other ERP systems.
• Familiarity with Salesforce (preferred).

Your Daily Tasks

• Create new customer records in NetSuite.
• Enter new customer contracts into NetSuite as Sales Orders for approval.
• Send invoices to customers and respond to any questions from the customer or internal team members related to the invoices sent.
• Read and interpret new agreements for all new customer contracts.
• Update customer records in NetSuite with any customer changes.
• Assist in answering mail, email, or telephone inquiries upon request.

About the Client

Our client is a leader in delivering risk and compliance management solutions tailored for the financial services industry. With innovative software and deep industry expertise, they empower organizations to simplify complexity, ensure regulatory compliance, and drive confident business decisions. By combining technology with unmatched customer support, they enable clients to focus on growth while staying ahead in a fast-changing regulatory landscape.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra