Customer Service Representative

2 days ago

Taguig, National Capital Region, Philippines Comrise Full time ₱180,000 - ₱360,000 per year

We are looking for dedicated Customer Service Representatives (CSR) for a Healthcare Account that will be responsible for handling customer inquiries, providing accurate information, and delivering excellent service to ensure customer satisfaction.

Key Responsibilities:

  • Answer incoming calls, chats, or emails from customers in a professional and courteous manner
  • Handle inbound and outbound calls from members regarding healthcare benefits, claims, account issues, billing, and services.
  • Provide accurate information regarding products, services, and policies
  • Handle complaints efficiently and provide appropriate solutions within set timelines
  • Escalate complex issues to higher support when necessary
  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Document customer interactions accurately in the system
  • Meet performance targets such as quality, productivity, and customer satisfaction

Job Requirements:

  • Open to High School Graduates with 1-2 years BPO experience
  • Open to College Graduates (No BPO experience required)
  • Prior experience in a healthcare account or BPO/call center is an advantage.
  • Strong English communication skills (verbal and written).
  • Ability to handle sensitive healthcare information with confidentiality.
  • Must be willing to work on Night Shift
  • Must be willing to work Onsite
  • Can start ASAP

  • Customer Service Representative

    4 days ago

    Taguig, National Capital Region, Philippines Firstsource Full time ₱150,000 - ₱250,000 per year

    Company DescriptionFirstsource Solutions Limited, established in 2001 and part of the RP-Sanjiv Goenka Group, is a specialized BPS partner with a focus on providing transformational solutions and services. Our teams utilize cutting-edge tech, data, and analytics to serve clients across various industries including healthcare, banking, financial services,...

  • Customer Service Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Job Hiring and Ramp Alerts Full time ₱37,000 per year

    Company DescriptionWe create exceptional experiences for customers across various platforms, including online, phone, social media, and in-person. We offer a range of services such as logistics, fulfillment, acquisition, sales, customer care, and support to clients in diverse industries including automotive, financial services, healthcare, retail, and tech...

  • Customer Service Representative

    6 days ago

    Taguig, National Capital Region, Philippines JK Network Services Full time ₱210,000 - ₱420,000 per year

    Client Profile: This company is a global ownership base and have over 800 customers. They offer consulting services, digital, IT solutions, and other services.Position: Customer Service Representative (With/without experience)Company Industry: BPO & IT CompanyWork Location: TaguigWork Schedule: Shifting ScheduleSalary: NegotiableWork Set-up: Work OnsiteJob...

  • Customer Service Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines 360TRAINING INC. Full time ₱800,000 - ₱1,200,000 per year

    is a rapidly growing leader in online training and certification across a wide range of industries and professions. provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today's modern...

  • Customer Service Representative

    7 days ago

    Taguig, National Capital Region, Philippines OneSearch Incorporated Full time ₱420,000 - ₱540,000 per year

    Customer Service Representative | Shifting ScheduleOnsite : Mckinley TaguigSalary: Up to 45KAtleast 2nd year college with 6 months BPO experience voice internationalJob Summary:Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text,...

  • Customer Service Representative

    2 days ago

    Taguig, National Capital Region, Philippines Project One Studio Full time ₱250,000 - ₱500,000 per year

    We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will serve as the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving.Key...

  • Customer Service Representative

    2 days ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱450,000 - ₱600,000 per year

    About the role We are looking for an experienced Customer Service Representative to join our team. This is a full-time role based in Taguig City, Metro Manila. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and loyalty.What you'll be...

  • Customer Service Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines TATA Consultancy Services Full time ₱250,000 - ₱500,000 per year

    We are seeking enthusiastic and customer-focused individuals to join our BPO team as Customer Service Representatives for a UK campaign. In this role, you will be responsible for providing high-quality service to UK-based customers, resolving inquiries, and ensuring a positive customer experience. You will act as the primary point of contact for customers...

  • Customer Service Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Protech Devices Full time ₱70,000 - ₱120,000 per year

    Job Description: Customer Service RepresentativePosition OverviewWe are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will serve as the primary point of contact for customers, handling inquiries, providing technical and administrative support, and ensuring a seamless customer experience. This role...

  • Customer Service Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines CORPORATE VISIONS INC Full time ₱15,000 - ₱30,000 per year

    As a Customer Service Representative, you will:Handle customer inquiries via phone, email, or chat in a professional and efficient mannerResolve concerns and provide accurate information to customersMaintain customer satisfaction by delivering exceptional serviceWork in a team-oriented environment with opportunities for growth and developmentWhat We're...