Customer Service Representative

15 hours ago


Taguig, National Capital Region, Philippines Comrise Full time ₱228,000 - ₱264,000 per year

Customer Service Representative – Pet Insurance

BGC, Taguig (HYBRID)

Job Description:

We are hiring Customer Service Representatives for a Pet Insurance account. You will assist pet owners with inquiries regarding their policies, coverage, and claims while ensuring excellent customer experience.

Qualifications:

  • Fresh college graduates are welcome to apply
  • Senior High School graduates must have at least 6 months of BPO experience
  • Good English communication skills (written & verbal)
  • Amenable to onsite work in BGC and night shift schedule
  • Customer-oriented; enjoys communicating with people
  • A plus if you love pets

Responsibilities:

  • Handle customer inquiries via phone, email, or chat
  • Provide accurate information about pet insurance policies
  • Assist with claims, coverage questions, and general concerns
  • Properly document customer interactions
  • Maintain service quality and customer satisfaction

Job Type: Full-time

Pay: Php19, Php22,000.00 per month

Benefits:

  • Paid training

Application Question(s):

  • Where are you currently located?
  • What is your expected salary?
  • Are you okay with a hybrid work setup in BGC and a shifting schedule?

Education:

  • Senior High School (Preferred)

Experience:

  • BPO: 1 year (Preferred)

Work Location: In person



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