Talent Acquisition
4 days ago
We are seeking a Talent Acquisition Process & Analytics Subject Matter Expert who will lead operational excellence and ensure the team consistently exceeds recruitment targets. This role combines strategic process improvement with hands-on execution, driving efficiency optimization across high-volume hiring.
Key Responsibilities
1. Centralized Screening Operations:
a. Oversee high-volume phone screening for Sutherland across multiple sites.
b. Drive success in achieving and exceeding daily target per Phone Screener:
- 200 to 450 calls/day
- 40 endorsements
- 16 onsite walk-ins
- 2 job offers
2. Pipeline & Workflow Optimization:
a. Assist manage and refine 3 recruitment pipelines: Online, ERP, and College Connect for each service delivery center in the Philippines
3. Analytics & Continuous Improvement:
a. Analyze recruitment data to identify root causes and performance gaps.
b. Develop actionable insights and process enhancements for sustained success.
4. Business Continuity Support:
a. Serve as backup for the Team Leader in critical TA operations.
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