Application Support Specialist

4 days ago


Philippines Kaptan Talent Solutions, Inc. Full time ₱720,000 - ₱900,000 per year

Responsibilities

· - Provide school-facing support for UKG, SCW, and other education-related platforms.

· - Troubleshoot issues, document solutions, and escalate complex cases.

· - Assist in training and adoption of new tools at the school level.

· - Maintain knowledge base documentation and user guides.

Qualifications

· - 2–4 years in application support or customer-facing IT roles.

· - Strong communication and customer service orientation.

· - Experience with HRIS, ERP, or SIS platforms preferred.

· - Ability to manage multiple school relationships effectively.

Key Performance Indicators (KPIs)

· - School satisfaction scores ≥ 85%.

· - Adoption of supported platforms ≥ 90%.

· - Tickets closed within SLA ≥ 90%.

Job Types: Full-time, Permanent

Pay: Php45, Php75,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Work from home

Work Location: Remote



  • , CENTRAL VISAYAS, Philippines Prince Retail Group of Companies Full time

    JOB SUMMARY JOB SUMMARY: The Enterprise Application Support Specialist provides essential technical assistance and support for the organization's enterprise applications. This role is responsible for addressing user inquiries, troubleshooting issues, and collaborating with the support team to ensure smooth application operation. RESPONSIBILITIES Assisting...


  • , , Philippines Buscojobs Full time

    Job Description About Barhead At Barhead, our specialised consultants focus on delivering business solutions, leveraging Microsoft's Technology Stack. We believe that it is a combination of people, technology, and business drivers that underpin the most successful implementations. As a leading Microsoft Business Applications partner with global cross...


  • , Metro Manila, Philippines Buscojobs Full time

    Application Support Specialist Responsibilities Lead smooth and quality-assured transition of application features from development to production environments Drive continuous improvement initiatives and optimization of business application service operations Lead the development of the Operations Enablement service catalogue to further improve service...


  • , , Philippines KodeCraft Technologies OPC Full time

    Senior Technical Support Engineer / Application Support Specialist We are seeking a proactive and experienced Senior Technical Support Engineer to establish and lead our technical support function. As the founding member of our support team, you will be responsible for creating the processes, systems, and documentation necessary to provide exceptional...


  • Philippines Peak Support Full time ₱250,000 - ₱500,000 per year

    :Our mission is to empower our team to innovate and deliver beyond expectations. We are seeking a Talent Acquisition Specialist (Project-based) who embodies Peak Support's core values and shares our deep commitment to our clients and team members. If you are driven by a passion for excellence and want to be part of a dynamic, client-focused team, we would...


  • , Metro Manila, Philippines Buscojobs Full time

    Senior Application Support Specialist – OpenText (Makati, NCR) OPENTEXT - THE INFORMATION COMPANY As the Information Company, OpenText creates software solutions and delivers services that redefine the future of digital. Be part of a team that leads in Enterprise Information Management. The Opportunity Provide production monitoring of data, perform error...


  • Philippines Support Tech Full time ₱124,800 - ₱174,240 per year

    About UsSupport Tech LLC is a nationwide partner for on-site IT solutions. We provide "smart hands" support for remote teams, IT deployments, and staffing to ensure operational continuity for multi-site businesses. Our mission is to deliver reliable, expert on-site support—fast, efficient, and within SLA.The OpportunityWe're looking for a results-driven...


  • , Metro Manila, Philippines Buscojobs Full time

    Makati City, National Capital Region ₱ - ₱ Y APEX Global Learning and ECC International Posted today Job Description About Us ECCI is the leading process improvement solutions provider in Southeast Asia, focused on process consulting, automation solutions and learning outsourcing services. Our vision is driven by our sole purpose of keeping our clients...

  • It Support Specialist

    2 weeks ago


    , , Philippines Buscojobs Full time

    IT Support Specialist – Philippines (Overview) IT Support Specialist jobs in the Philippines. Posted today or recently. This description consolidates multiple postings with responsibilities and qualifications for IT support roles in the region. IT Support Specialist Posted today Job Description IT SPECIALIST Job Responsibilities Install, configure, and...


  • , Metro Manila, Philippines Buscojobs Full time

    Software Support roles and opportunities across multiple postings. This description consolidates responsibilities, qualifications, and benefits for several Software/Technical Support positions. Software Support Posted today Position overview: The AutoCount Software Support role provides exceptional technical assistance to dealers and customers using...