IT Support Specialist

3 days ago


Philippines Remote VA Full time

RemoteVA PH is hiring a highly skilled IT Support Specialist to provide remote support and technical troubleshooting across various platforms, including Microsoft 365, Google Workspace, QuickBooks, and RMM tools. This role requires a solid understanding of cloud platforms, scripting, and IT ticketing systems. The ideal candidate is proactive, analytical, and thrives in a fast-paced virtual environment.

Key Responsibilities

-Provide technical support for Microsoft 365 and Google Workspace tenants

-Troubleshoot issues in QuickBooks Desktop and Online environments

-Use NinjaRMM and ticketing tools (e.g., Gam Ninja) to monitor and resolve incidents

-Create and maintain IT scripts for automation and task optimization

-Respond to, track, and resolve IT support tickets within defined SLAs

-Communicate effectively via Microsoft Teams and maintain high service standards

-Document troubleshooting steps, resolutions, and common issues for the knowledge base

Requirements

Qualifications

-Minimum 2 years of IT support experience

-Proficient in troubleshooting Microsoft and Google Workspace issues

-Hands-on experience with RMM and ticketing systems

-Basic to intermediate scripting knowledge (PowerShell, Bash, or others)

-Familiarity with accounting software, especially QuickBooks

-Strong communication and remote collaboration skills

-Ability to work night shifts and manage tasks independently

Tools & Platforms You'll Be Working With

-QuickBooks (Desktop/Online)

-Microsoft 365 Admin Portal & Teams

-Google Workspace Admin Console

-NinjaRMM & Gam Ninja Ticketing Tool

-Office Applications (Word, Excel, Outlook, etc.)

Benefits

Salary: USD 700–750/month

Work Setup: Work from Home

Schedule: Full-Time | 9:00 AM – 5:00 PM EST (9:00 PM – 5:00 AM PH Time)

To Apply:

Send your CV and portfolio to:

Subject Line: IT Support Specialist - [Your Full Name]



  • Philippines XtendOps Full time

    Job Summary:The IT Support Specialist position is a frontline role responsible for providing technical assistance and troubleshooting for staff IT needs. This role ensures smooth operations, resolves everyday IT issues, escalates complex cases appropriately, and contributes to department innovation. The specialist also supports Quality Assurance (QA) testing...


  • Philippines Oyster Full time

    One platform, a whole world of opportunityThe best jobs are often restricted to a few wealthy cities, but talent exists everywhere. Oyster set out to change this by launching a global employment platform that enables companies to hire, pay, and support talent anywhere.We're proof that a strong, engaged culture doesn't require an office. Since January 2020,...


  • Philippines Treantly Full time

    Property Support SpecialistWe are looking for a proactive and detail-oriented Property Support Specialist to assist a growing property leasing operation. The ideal candidate has experience in the property management industry, a strong customer service background, and the ability to manage high volumes of inbound calls while qualifying prospective tenants.The...


  • Philippines Treantly Full time

    Property Support SpecialistWe are looking for a proactive and detail-oriented Property Support Specialist to assist a growing property leasing operation. The ideal candidate has experience in the property management industry, a strong customer service background, and the ability to manage high volumes of inbound calls while qualifying prospective tenants.The...


  • Philippines Carnival Cruise Line Full time

    Job DescriptionJOB SUMMARY:IT Support Specialist plays an integral part in maintaining enterprise-wide operating systems, application systems, network, database, and cloud hosting facilities to ensure high availability, security and integrity of the network and computer systems. The role organizes, installs, secures and support CASI's computer system. These...


  • Philippines StratifyIQ Full time

    Job Overview: We are looking for a skilled Customer Support Specialist with a strong background in real estate to manage customer interactions, troubleshoot technical issues, and support clients in maximizing the use of our SaaS platform. This role requires proactive learning and technical setup in a testing environment, occasional quality assurance tasks,...


  • Philippines Integrated Hire Full time

    Position: Hospice Clinical Support SpecialistJob Type: Part-time (20 hours/week)Location: Remote, US-PST daytime hoursOverviewWe are seeking a highly skilled Hospice Clinical Support Specialist to assist our clinical leadership and interdisciplinary team with documentation, survey preparation, and operational clinical support. This role requires a licensed...


  • Philippines 100x Full time

    Location: RemoteTeam: Customer ExperienceCompany: Distance AIAbout Distance AIDistance is a sales automation platform that helps service businesses communicate better with customers, collect leads, and prioritize opportunities—powered by our AI agent, Miles. We're growing quickly and looking for an experienced technical support specialist who can help our...


  • Philippines Xelure Technologies Full time

    About the RoleOur client, a fast-growing UK-based fintech company focused on simplifying post-trade processes and Standing Settlement Instructions (SSIs), is expanding its global support function. The Trade Support Specialists will serve as the frontline of the firm's client support operations, providing high-quality assistance to clients and internal teams...


  • Cartrack Philippines Makati, Philippines, Philippines Cartrack Full time

    Cartrack is a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a IoT Application Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...