Network QA Head

3 hours ago


Cebu City, Central Visayas, Philippines Converge ICT Solutions, Inc. Full time ₱400,000 - ₱800,000 per year

QUALIFICATIONS:

  • Bachelor's degree in ICT or any Engineering-related course.

  • With relevant Telecommunications Industry Certifications.

  • Knowledge in basic data communications, FTTH, and OSP systems.

-7–10 years of experience in a telco or ICT-related industry.

  • Minimum of 5 years in telco operations management.

  • At least 3 years specializing in quality assurance.

TECHNICAL SKILLS/EXPERTISE:

  • Strong understanding of quality assurance principles and installation standards (FTTH, Wi-Fi, OSP).

  • Proficient in broadband and network technology.

  • Skilled in complaints handling, customer management, and service improvement.

  • Excellent coordination and multitasking abilities.

  • Strong accountability and information management skills.

  • Proficient in data analysis, reporting, and use of QA tools.

Job Type: Full-time

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person


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