Network QA Head
2 days ago
QUALIFICATIONS:
Bachelor's degree in ICT or any Engineering-related course.
With relevant Telecommunications Industry Certifications.
Knowledge in basic data communications, FTTH, and OSP systems.
-7–10 years of experience in a telco or ICT-related industry.
Minimum of 5 years in telco operations management.
At least 3 years specializing in quality assurance.
TECHNICAL SKILLS/EXPERTISE:
Strong understanding of quality assurance principles and installation standards (FTTH, Wi-Fi, OSP).
Proficient in broadband and network technology.
Skilled in complaints handling, customer management, and service improvement.
Excellent coordination and multitasking abilities.
Strong accountability and information management skills.
Proficient in data analysis, reporting, and use of QA tools.
Job Type: Full-time
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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