Salesforce SME

2 days ago

Taguig, National Capital Region, Philippines Sun Life Full time ₱1,200,000 - ₱2,400,000 per year

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Salesforce Functional SME has deep knowledge of sales and servicing business concepts, practices, and procedures as well as Salesforce functionalities.  They rely on their expertise, experience and judgment, both on the business aspect and Salesforce, to plan and accomplish goals, and to perform a variety of tasks. The Salesforce Functional SME conducts needs analysis, prepares user stories, determines impact to Salesforce functionalities, collaborates with others for system design and support squads to ensure alignment to business requirements and solution design and continuous delivery.

Responsibilities

  • Works closely with the Product Owner to effectively elicit and verify requirements of the business.
  • Analyzes the business requirements and maps them to Salesforce functionalities, identifying whether for configuration or customization. 
  • Works with the team Product Owners/Business Systems Analysts to document and review the user stories with functional requirements specific to Salesforce and supports them in communicating the requirements to the rest of the development team.
  • Reviews, provides feedback and supports the design, testing and implementation of the development team to ensure alignment with the business and functional requirements.
  • Works closely with the Tech Lead to come up with the solution design of the overall technological architecture of the value stream(s).
  • Works closely with Release Train Engineer to drive integration, alignment and continuity of delivery of the value stream(s).

Domain Expertise

  • BS/BA degree or equivalent experience
  • 5-10 years Business Systems Analysis experience in IT
  • 5-10 years Saleforce experience, preferably Financial Services Cloud
  • Experienced in implementing Salesforce projects, preferably using Agile
  • Knowledge of overall financial services industry, with experience in insurance domain

Individual Skills

  • Strong analytical skills
  • Comfortable with process and workflow requirements
  • Strong communication skills with ability to communicate both complex business and technical concepts and align organization on decisions
  • Sound problem-solving skills with the ability to quickly process complex information and present it clearly and simply
  • Utilizes team collaboration to create innovative solutions efficiently
  • Big picture and strategic thinker, visionary and creative in both perspective and methodologies

Agile Experience

  • Experienced in Agile way of working
  • Experienced in working within a team-of-teams structure is a plus
  • Knowledge of SAFe is a plus

Job Category:

IT - Application Development

Posting End Date:

30/01/2026

  • Technology Consulting Practitioner

    2 weeks ago

    Taguig, National Capital Region, Philippines HS Hiring Solutions Inc Full time ₱40,000 - ₱80,000 per year

    As a Technology Consulting Practitioner, you will engage in high impact activities within the systems development lifecycle, providing expert advice and leadership. Your typical day will involve collaborating with various teams, managing project deliverables, and ensuring that the IT function aligns with organizational goals. You will also be responsible for...

  • Product Development Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Yondu, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    We are looking forProduct Managers with background on selling or has a good exposure on customizing Salesforce.● Revenue generation - Ensures that the Sales team can effectively sell the product; Helps Sales in crafting proposals/solution offering and close deals.● Product SME – Acts as the pre-sales support to Sales; Does client presentations with...

  • HR Service Delivery Sr. Representative

    1 week ago

    Taguig, National Capital Region, Philippines 3M Full time ₱300,000 - ₱600,000 per year

    3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.Job Description:The 3M Philippines GSC is looking for an HR Service Delivery...

  • HR Service Delivery Sr. Representative

    1 week ago

    Taguig, National Capital Region, Philippines 3M Full time ₱250,000 - ₱750,000 per year

    3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.Job Description:The 3M Philippines GSC is looking for an HR Service Delivery...

  • COE Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Uber Full time ₱900,000 - ₱1,200,000 per year

    #Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.About the Team Community...

  • Professional, Application Support

    6 days ago

    Taguig, National Capital Region, Philippines JLL Full time ₱40,000 - ₱80,000 per year

    JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...

  • Professional, Application Support

    6 days ago

    Taguig, National Capital Region, Philippines JLL Full time $60,000 - $80,000 per year

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

  • Customer Advocate

    2 days ago

    Taguig, National Capital Region, Philippines Amadeus Full time ₱1,200,000 - ₱2,400,000 per year

    Job TitleCustomer Advocate - ExpenseJob Title:Customer Advocate - TravelIn this job, you will:Works autonomously within defined processes and procedures or methodologies, takes standard decisions and may support the development of solutions to complex problems of a recurring nature.Receives instruction, guidance and direction from more senior level roles or...

  • Salesforce SME

    3 weeks ago

    Taguig, Philippines Sun Life Full time

    Overview Join to apply for the Salesforce SME role at Sun Life . The Salesforce Functional SME has deep knowledge of sales and servicing business concepts, practices, and procedures as well as Salesforce functionalities. They rely on their expertise, experience and judgment, both on the business aspect and Salesforce, to plan and accomplish goals, and to...

  • Salesforce SME

    3 weeks ago

    Taguig, Philippines Sun Life Financial Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Salesforce Product Development Manager

    2 weeks ago

    Taguig, Philippines Yondu, Inc. Full time

    Yondu, Inc. Taguig, National Capital Region, Philippines Responsibilities Revenue generation – Ensures the Sales team can effectively sell the product and helps in crafting proposals/solutions, closing deals. Product SME – Acts as pre‑sales support to Sales; provides client presentations with Sales. Product viability – Maintains competitiveness and...

  • HR Service Delivery Sr. Representative

    3 days ago

    Taguig, Philippines 3M Full time

    Job Description 3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. Main Duties & Responsibilities include, but are not limited to:...

  • Enterprise Business Development Representative

    3 weeks ago

    Taguig, Philippines Xendit Full time

    Enterprise Business Development Representative Xendit Taguig, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Enterprise Business Development Representative role at Xendit Enterprise Business Development Representative Xendit Taguig, National Capital Region, Philippines Join to apply for the Enterprise...