Operations Assistant

1 week ago

Manila, National Capital Region, Philippines Healf Full time ₱300,000 - ₱450,000 per year

Build the Future of WellbeingDo Your Life's Best Work

If modern wellbeing were redesigned from scratch, it wouldn't live in a GP's office or a cluttered supplement aisle. It would be digital-first, beautifully curated, and powered by data that actually helps you feel your best.

That's what we're building at Healf—an ecommerce platform at the intersection of personalised health and curated wellbeing. We connect customers with the world's most effective products across EAT MOVE MIND and SLEEP, and we're just getting started.

We combine culture-shaping storytelling, cutting-edge health tech (like our new blood testing platform, Healf Zone), and a best-in-class product experience to help people build rituals that work.

Backed by investors behind Soho House, Alo Yoga, Cult Beauty, and Innocent, we're scaling fast—and redefining how the world shops and lives well.

About the Role

This is a key role supporting our Operations and Customer Support teams. The ideal candidate is someone who has a keen attention to detail, is analytically minded with exceptional organisational skills and maintains a high degree of quality across tasks despite a high workload. You will help with everything from managing warehouse tickets and checking goods received against invoices, to uploading products on Shopify and maintaining accurate data. You must love efficient processes inside out and strive to make our business better everyday.

Key Responsibilities
  • Issue Purchase Orders: Send out purchase orders to suppliers based on demand.
  • Follow-Up with Suppliers: Confirm receipt of POs and chase suppliers for acknowledgments, updates, and delivery confirmations.
  • Track Deliveries: Monitor and track shipments to ensure stock arrives on time and in the correct quantities.
  • Close Purchase Orders: Reconcile deliveries against orders and ensure completed POs are closed promptly in the system.
  • Resolve Order related Issues: Assist in resolving order discrepancies, delivery delays, or other procurement-related issues.
  • Maintain Records: Keep accurate records of PO statuses and supplier communications.
  • Report Progress: Provide regular updates to internal stakeholders on outstanding orders and delivery timelines.
What We're Looking For
  • Can-Do Attitude & Enthusiasm: You have a passion for health & wellbeing and bring energy to your work. You're eager to learn and take on new challenges.
  • Organisational Skills & Attention to Detail: You manage tasks with precision, stay organised, and ensure nothing slips through the cracks.
  • Strong Communication Skills: You are highly proficient in both written and spoken English, able to draft professional emails and communicate clearly with suppliers and internal teams.
  • Independence & Reliability: You are confident working remotely, with a quiet home setup and stable internet, managing your workload effectively without constant supervision.
Preferred Skills:
  • Experience working with international suppliers
  • Ability to manage tasks across multiple time zones
  • Intermediate knowledge of Excel or Google Sheets
  • Proactive attitude and problem-solving mindset
Why Join Healf?
  • Do your life's best work – Build something that matters, with a team that moves fast and aims high
  • Surround yourself with A+ talent – You'll work with high-performers who care deeply and raise the standard every day
  • Be a builder – This isn't a cog-in-the-machine role. You'll help shape our voice, culture, and growth
  • Wellbeing is the lifestyle – From office yoga to Healf Zone insights, everything we do is rooted in our pillars: EAT MOVE MIND SLEEP

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