Medical Quality Assurance Representative

1 week ago

Work from Home, Philippines A List Therapy Group Full time ₱1,158,400 - ₱1,836,480 per year

Company: A List Therapy Group

Schedule: Monday–Friday, 9:00 AM – 6:00 PM PST

Location: Remote (Philippines-based candidates welcome)

ABOUT US:

A List Therapy Group is a California-based home health provider specializing in in-home Physical, Occupational, and Speech Therapy services. We work with leading hospitals and agencies across Southern California, delivering exceptional care with an emphasis on operational efficiency, compliance, and therapist support.

ROLE OVERVIEW:

We are seeking a Quality Assurance (QA) Representative to join our growing compliance and QA team. This role involves reviewing clinical documentation (notes, therapy orders), ensuring all therapist-submitted content meets internal standards and Medicare/home health regulations.

KEY RESPONSIBILITIES:

  • Review and approve therapist notes in TherapySync, including SOCs, Evaluations, Reassessments, Discharges, and therapy orders.
  • Validate Therapy orders, and documentation quality per our QA guidelines.
  • Follow up with therapists on missing or incomplete items (e.g., consent forms, therapy orders)
  • Communicate via WhatsApp, Discord, and email to ensure timely completion of documentation
  • Ensure notes contain consistent details and meet medical necessity standards
  • Flag non-compliant or incomplete documentation for correction
  • Maintain accurate internal logs of approvals, returns, and therapist responsiveness

REQUIREMENTS:

  • RN (Registered Nurse) or PT (Physical Therapist) license preferred
  • Home health experience required-understanding of SOC, OASIS, Eval, and DC notes is critical
  • Strong attention to detail and familiarity with therapy documentation
  • Excellent multitasking and communication skills
  • Proficient with Google Workspace, TherapySync, email, and WhatsApp
  • Comfortable working in WebWork and Discord to log hours and coordinate with team
  • Reliable internet and consistent availability during scheduled hours

TOOLS YOU'LL USE:

  • TherapySync
  • Google Sheets & Docs
  • Google Gmail
  • WhatsApp Web
  • Discord (for internal communication)
  • WebWork (time tracking)

WHY JOIN A LIST THERAPY?

  • Competitive compensation
  • Fully remote work environment
  • Strong operational support
  • Opportunities for growth within a respected and fast-growing healthcare company

To Apply: Please apply on indeed and you will get a message with a link for a google form that you will need to answer a few questions, upload an introduction recording of why you are a good fit for this job.

Job Types: Full-time, Permanent

Pay: Php228.00 per hour

Expected hours: 40 per week

Benefits:

  • Paid training
  • Work from home

Experience:

  • Medical Quality Assurance: 1 year (Required)
  • Medical Home Health: 1 year (Required)

Work Location: Remote

  • Medical Assistant

    2 weeks ago

    Work from Home, Philippines Outsourced Quality Assured Services Inc Full time ₱480,000 - ₱720,000 per year

    About Us: is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where...

  • Quality Assurance Associate

    1 week ago

    Work from Home, Philippines Doconchain Full time ₱144,000 - ₱600,000 per year

    ResponsibilitiesCreate and execute test cases and test scriptsMaintain and update test case repositoriesConduct Functional testing, System Testing and Regression testingIdentify, document, and report bugs or defects using a designated bug-tracking tool (e.g., Jira)Communicate defect findings to the development team and retest once fixes are appliedExposure...

  • Quality Assurance Specialist

    1 week ago

    Work from Home, Philippines Flexis Full time ₱40,000 - ₱60,000 per year

    Position Summary:We are seeking a meticulous and detail-oriented Quality Assurance Specialist to join our team. This role is crucial in ensuring the accuracy, completeness, and overall quality of our service ticket management within ConnectWise PSA. The ideal candidate will possess a strong understanding of IT service delivery processes and a keen eye for...

  • Quality Assurance Analyst

    1 day ago

    Work from Home, Philippines AI Project Full time ₱300,000 - ₱450,000 per year

    Main Responsibilities of Quality AssuranceDevelop and Implement Quality StandardsCreate and maintain quality policies, procedures, and guidelines.Define the quality metrics or benchmarks to be followed.Conduct Quality Audits and InspectionsRegularly inspect processes, products, or services to ensure compliance with standards.Identify defects, errors, or...

  • Remote Medical Biller

    2 weeks ago

    Work from Home, Philippines Outsourced Quality Assured Services Inc Full time ₱480,000 - ₱720,000 per year

    About Us: is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where...

  • Quality Assurance Intern

    5 days ago

    Work from Home, Philippines Elinnov Technologies Inc. Full time ₱200,000 - ₱250,000 per year

    Quality Assurance InternJob SummaryAs a Quality Assurance (QA) Intern, you will support the QA team in ensuring the delivery of high-quality, reliable software products. You will assist in test execution, documentation, and continuous improvement initiatives. This role provides hands-on experience in QA methodologies, tools, and collaboration within an Agile...

  • Quality Assurance Specialist

    2 weeks ago

    Work from Home, Philippines Fingertip Finance Corp. Full time ₱216,000 - ₱276,000 per year

    RESPONSIBILITIESPerforms call monitoring and provide quality related reports of agent performanceServes as point of contact for quality issues and questionsPrepares metrics/KPI reports and interacts with operations regarding quality improvementsProvides performance feedback and input on all monitored calls and customer interaction (Chat, Email, Process...

  • Quality Assurance Tester

    6 days ago

    Work from Home, Philippines CADRE Creative Labs Full time ₱100,000 - ₱150,000 per year

    Job Overview:We are looking for a detail-oriented QA Tester to join our team. The ideal candidate will be responsible for performing manual testing on websites and software applications to ensure superior quality and functionality before release. You will be expected to identify, document, and track issues accurately while collaborating closely with the...

  • Quality Assurance Specialist

    1 week ago

    Work from Home, Philippines MUVR Full time ₱200,000 - ₱400,000 per year

    Position OverviewWe're seeking a Quality Assurance (QA) Specialist to evaluate support interactions across multiple channels, ensuring operational excellence, compliance, and consistency. You'll audit cases, coach agents, identify systemic issues, and help improve how we deliver world-class service.Key ResponsibilitiesReview customer and provider...

  • Bilingual US Registered Nurse

    2 weeks ago

    Work from Home, Philippines Outsourced Quality Assured Services Inc Full time ₱720,000 - ₱1,080,000 per year

    About Us: is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where...