Medical Quality Assurance Representative

4 days ago

Work from Home, Philippines A List Therapy Group Full time ₱1,158,400 - ₱1,836,480 per year

Company: A List Therapy Group

Schedule: Monday–Friday, 9:00 AM – 6:00 PM PST

Location: Remote (Philippines-based candidates welcome)

ABOUT US:

A List Therapy Group is a California-based home health provider specializing in in-home Physical, Occupational, and Speech Therapy services. We work with leading hospitals and agencies across Southern California, delivering exceptional care with an emphasis on operational efficiency, compliance, and therapist support.

ROLE OVERVIEW:

We are seeking a Quality Assurance (QA) Representative to join our growing compliance and QA team. This role involves reviewing clinical documentation (notes, therapy orders), ensuring all therapist-submitted content meets internal standards and Medicare/home health regulations.

KEY RESPONSIBILITIES:

  • Review and approve therapist notes in TherapySync, including SOCs, Evaluations, Reassessments, Discharges, and therapy orders.
  • Validate Therapy orders, and documentation quality per our QA guidelines.
  • Follow up with therapists on missing or incomplete items (e.g., consent forms, therapy orders)
  • Communicate via WhatsApp, Discord, and email to ensure timely completion of documentation
  • Ensure notes contain consistent details and meet medical necessity standards
  • Flag non-compliant or incomplete documentation for correction
  • Maintain accurate internal logs of approvals, returns, and therapist responsiveness

REQUIREMENTS:

  • RN (Registered Nurse) or PT (Physical Therapist) license preferred
  • Home health experience required-understanding of SOC, OASIS, Eval, and DC notes is critical
  • Strong attention to detail and familiarity with therapy documentation
  • Excellent multitasking and communication skills
  • Proficient with Google Workspace, TherapySync, email, and WhatsApp
  • Comfortable working in WebWork and Discord to log hours and coordinate with team
  • Reliable internet and consistent availability during scheduled hours

TOOLS YOU'LL USE:

  • TherapySync
  • Google Sheets & Docs
  • Google Gmail
  • WhatsApp Web
  • Discord (for internal communication)
  • WebWork (time tracking)

WHY JOIN A LIST THERAPY?

  • Competitive compensation
  • Fully remote work environment
  • Strong operational support
  • Opportunities for growth within a respected and fast-growing healthcare company

To Apply: Please apply on indeed and you will get a message with a link for a google form that you will need to answer a few questions, upload an introduction recording of why you are a good fit for this job.

Job Types: Full-time, Permanent

Pay: Php228.00 per hour

Expected hours: 40 per week

Benefits:

  • Paid training
  • Work from home

Experience:

  • Medical Quality Assurance: 1 year (Required)
  • Medical Home Health: 1 year (Required)

Work Location: Remote

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