Process Analyst

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

JOB PURPOSE/MISSION/SUMMARY:

Responsible for analyzing, designing, and optimizing accounting operations processes to enhance efficiency and effectiveness. The Accounting Operations process includes Cash, Accounts Payable, Accounts Receivable, Fixed Asset, Intercompany and Inventory Accounting. The role will perform research and analysis of data, policies and procedures, quality assurance and controls and system requirements in response to escalations & issues reported. Take the lead in generating and updating process documents based on his/her findings, with recommended improvements or new requirements. Drive collaboration among global internal stakeholders and business contacts to improve operations. Support operations in determining resource capacity requirements. Support operations in resolution of escalated and critical matters. Perform process review and diagnosis for upstream or downstream processes as service-on-demand.

KEY ROLES & RESPONSIBILITIES / KEY JOB FUNCTIONS:

• Demonstrates expertise in defining, developing, and improving GBS Procure to Record (P2R) and Finance processes with focus on Cash, Accounts Payable, Accounts Receivable, Fixed Asset, Intercompany and Inventory Accounting processes.
• Review, analyze and evaluate process performance for improvement initiatives.
• Leads in documenting and updating key processes, policies, and process flow maps.
• Assists in creation of content for inclusion in training package and assist in delivery of training globally as needed.
• Monitor implemented methodologies, processes and best practices for adoption and compliance.
• Drives key projects that add value to the business, identify root cause of process issues and propose corrective and preventive measures.
• Collaborates, communicates, and demonstrates effective teamwork to conduct process responsibilities.
• Engage with internal stakeholders to seek information and gather requirements.
• Conduct working sessions with cross-functional teams to define as-is and to-be states; engage with IT for system improvement initiatives.
• Provides support to the management team in determining resource capacity; works closely with the Global Process Lead and Site Process Lead in defining the control points and success criteria to track standard process adoption and compliance.
• Determines the root causes of business concerns and provides proposals on how to address the concern in a timely and effective manner.
• Correlates inter-related business drivers from various aspects of the process and their corresponding financial impact.
• Takes the lead in building organizational competency in process mastery and effectiveness.
• Plays a significant role in long-term planning, including an initiative geared toward operational excellence.
• Facilitates internal and interdepartmental communication, provides meaningful reporting to senior management in a timely and effective manner.

COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES:

• Experience in leading projects that required working with multi-disciplined teams; experience working with world-wide teams preferred.
• Applied knowledge of analytical tools and project management tools.
• Demonstrated ability to apply a systematic approach to problem solving; Lean / Six Sigma experience preferred
• Experience in developing and documenting processes.
• Experience in gathering and soliciting business/process/customer requirements.
• Demonstrated knowledge on how to document current and future state business/transactional processes.
• Experience in defining, monitoring, and reporting key metrics preferred.
• Must have effective communication and facilitation skills.
• Must be comfortable coordinating with P2R GPL and SPLs and with P2R teams from different sites.
• Ability to present and demonstrate complex procedures to diverse groups at various skill levels, preferred.
• Strong analytical and reasoning abilities preferred.
• Intermediate to advanced knowledge in accounting, and accounting system programs and applications, preferably, SAP.
• Intermediate knowledge in MS Office applications, especially MS Excel (Excel Formulas, Pivot tables, etc.) and MS PowerPoint.

EDUCATION AND EXPERIENCE:

• BS degree in accounting, industrial engineering or related courses. Master's degree in accounting or business administration is a plus.
• At least 5 years of accounting and/or Finance experience.
• Operational experience in data analysis/management and the delivery of operations through use of technology solutions including the use of Enterprise Resource Planning solutions, preferred.
• Project management skills are preferred.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Employee discount
• Flexible schedule
• Flextime
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Work from home

Work Location: In person