Customer Care Representative

3 days ago

Angeles City, Central Luzon, Philippines Top1Movers Worldwide Inc. Full time ₱18,000 - ₱27,000 per year

Healthcare Account – Seasonal Hiring

SM Clark Pampanga | Virtual Process | October Class


Job Overview

Employment Type: Seasonal

Shift: Shifting Schedule

Work Setup: Onsite – SM Clark, Pampanga

Salary Package: Up to PHP 27,000

Start Date: October 12, 2025


Position Summary

Join our team as a Customer Care Representative for a healthcare account where you'll support patients and clients by handling inquiries, resolving concerns, and providing essential information across multiple channels. If you're passionate about delivering excellent service and thrive in a fast-paced, people-centered environment, this role is for you.


Your Responsibilities
  • Handle customer concerns via phone in a professional and timely manner
  • Provide accurate information about healthcare products, services, and policies
  • Document customer interactions and maintain detailed records
  • Resolve complaints efficiently while maintaining customer satisfaction
  • Uphold quality standards, compliance guidelines, and KPIs
  • Collaborate with team members to meet daily service goals

What We're Looking For
  • Education: High School Graduate (Old Curriculum) or Higher
  • Experience: At least 6 months of BPO experience is required
  • Strong English communication and comprehension skills
  • Willing to work on shifting schedules, holidays, and weekends
  • Amenable to report onsite at SM Clark Pampanga

Why Join Us?

Competitive Salary Package (Up to PHP 27,000)

Performance-Based Incentives

Convenient Office Location – SM Clark Pampanga

Access to Upskilling Programs and Online Training

Lifestyle Perks – Hotel, Restaurant, and Retail Discounts

Engagement Activities, Team Building & More

Supportive Environment with Career Growth Opportunities


Ready to Make a Difference?

Apply now and be part of a team that supports people through healthcare services that matter

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