Coordinator

About Citco:

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit

About the Team & Business Line:

We're a family-owned business, not a faceless corporation. This personal approach informs every aspect of our customer service, where we develop long-lasting relationships with our clients. But we don't stop there: we also build these same bonds among our own teams, too. Here, we've created a community where colleagues support one another and different departments help others succeed. And here, we've cultivated a culture where employees care about our company values and live them in their work. At Citco, this people-centric philosophy is the core of who we are—and it shines through in everything we do, every day.

Your Role:

This position will work as part of the Business Excellence ("BE") team as a super user of Oracle EBS helping HR to support the system. This will include providing triage to issues raised by users, helping users resolve non technical and basic user problems, performing data entry and data maintenance tasks such as employee records. Main focus of the role is to participate in the transition from local HR transaction to the global HR process.

This position is a key role within the Citco Group HR Center of Excellence team which is primarily responsible for the HR Operations administration globally

• The primary function of this role is to act as a super user of Oracle EBS, helping HR to support the system and its users
• Set up and maintain HR Records and Core elements within this area.
• Perform adhoc tasks particularly recruitment and HR related administrative duties
• Performs business process analysis and recommend changes to ensure effectiveness
• Drive process improvement

About You:

• Working within a Shared Services work environment, particularly in HR BE team
• Experience in Oracle EBS is desirable but not required.
• Detail-oriented and have strong communication and interpersonal skills.
• Experience working with end users to understand and resolve issues within the system
• Detail-oriented and demonstrate strong communication and interpersonal skills and ability working in a local physical and international virtual team.
• Analyzes systems issues and identify patterns of problems as issues are communicated. Proactively co – ordinates fixes as required.
• Understand high level security and governance procedures while maintaining the Data Privacy laws
• Well rounded individual capable of performing several tasks
• Ability to work in a fast paced environment
• Mature and proactive person willing to accept responsibility
• Possess a high degree of initiative
• Demonstrated proficiency in interpersonal and communication skills including oral and written English

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.