Data Enrichment Specialist

2 weeks ago

Quezon City, National Capital Region, Philippines Acquire Intelligence Full time ₱1,500,000 - ₱3,000,000 per year

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Data Enrichment Specialist (Caller)Location: Remote (occasional in-office training may be required)
Reports To: Head of Product

About UsOnOrder Inc. (operating as Opener) is an early-stage startup focused on helping emerging food and beverage brands access independent retailers. We act as a modern alternative to brokers, using both people and technology to open doors and drive growth for small CPG companies.

As a Data Enrichment Specialist, you'll be on the front lines — contacting retail stores, identifying key decision makers (KDMs), and gathering the accurate information our platform needs to connect brands with buyers.

Responsibilities

• Call retail stores to identify the individual responsible for product buying or inventory decisions.

• Gather accurate contact information: full name, role/title, and verified email (spelled back for accuracy).

• Confirm consent for outreach to the provided contact.

• Capture bonus information where possible (e.g., distributors, multi-location coverage).

• Document all calls, outcomes, and contact details in our internal systems.

• Maintain professionalism, confidence, and clarity on every call, representing both Opener and the brands we serve.

• Handle objections politely, ask clarifying questions if multiple departments exist, and schedule follow-ups where needed.

What We're Looking For

• Strong phone communication skills; confident, polite, and concise.

• Comfortable speaking with busy store staff and handling rejection gracefully.

• Detail-oriented, with a focus on accuracy (especially with names and emails).

• Ability to follow structured scripts while adapting naturally to each conversation.

• Organized and reliable, able to hit weekly contact acquisition goals.

• Previous experience in sales, customer service, or outbound calling is an asset but not required.

Join the A-Team and experience the A-Life

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