Cruise Line Operations Coordinator

2 weeks ago

Makati City, National Capital Region, Philippines John Clements Consultants, Inc. Full time ₱40,000 - ₱80,000 per year

Job Purpose

Responsible for managing customer requirements as defined in the Hub Agreement, ensuring smooth port call coordination, accurate financial documentation, and excellent service delivery to cruise line principals.


Key Responsibilities

  • Manage end-to-end handling of Proforma, Final, and Supplementary Disbursement Accounts (PDA, FDA, SDA), including documentation, review, and submission for approval.
  • Analyze port tariffs, historical data, and agent estimates to prepare accurate cost forecasts.
  • Review and validate disbursement accounts in line with Principal guidelines and contractual terms.
  • Ensure alignment of financial data between the Principal's CRM and internal systems.
  • Act as the main point of contact for Principals and local agents, resolving queries promptly.
  • Prepare and distribute Statements of Account and other required reports on schedule.
  • Oversee payment follow-ups and ensure correct fund allocation to ports.
  • Maintain accurate and compliant records and filing systems.

Performance Indicators

  • Timely response to customer and Principal requirements
  • Accuracy and timeliness of Disbursement Accounts
  • Achievement of Hub Agreement profitability and efficiency targets
  • Effective vendor management and KPI compliance
  • Adherence to company QHSSE standards

Health & Safety Responsibilities

  • Participate in risk assessments and required safety trainings
  • Follow safety procedures and use PPE as required
  • Report accidents, near misses, or safety concerns promptly
  • Promote a strong safety culture in the workplace

Qualifications

  • Bachelor's degree in Business Administration or related field, or at least 2 years of relevant work experience
  • Experience in ship agency operations or related maritime/shipping functions preferred
  • Proficient in English (written and spoken)
  • Strong organizational and time management skills
  • Computer literate and comfortable using CRM systems
  • Able to work independently and meet deadlines

Why Join Us

Be part of a global shipping organization that values precision, accountability, and collaboration. Enjoy opportunities for professional growth within a supportive and dynamic environment.

  • Travel Coordinator

    2 days ago

    Makati City, National Capital Region, Philippines Synergygroup Operations Inc. Full time ₱216,000 - ₱240,000 per year

    Responsible for booking and managing travel arrangements for seafarers and/or vessels.Researching and recommending travel arrangements based on clients' preferences, budget, and needs.Ensure compliance with travel policies and procedures.Create detailed itineraries for all travel arrangements.Providing excellent customer service and support to...

  • Portfolio Manager, Line Management

    2 weeks ago

    Makati City, National Capital Region, Philippines Metrobank Full time ₱600,000 - ₱1,800,000 per year

    Portfolio Manager, Line ManagementJOB SUMMARY: The role will drive credit portfolio growth to achieve the Bank's profitability targets, guided by specific guardrails to mitigate credit risk. Responsible for the 1) creation of line management frameworks that will assign the optimal credit limits at acquisition and portfolio; 2) development and implementation...

  • Executive Operations Coordinator

    1 week ago

    Makati City, National Capital Region, Philippines AF Payments Inc. (BEEP) Full time ₱1,500,000 - ₱3,000,000 per year

    Position Summary: Executive Operations CoordinatorLocation: Makati City and Pasay CityFull-time | Hybrid Work Setup | Office of the CEOAre you highly organized, detail-oriented, and thrive in a fast-paced executive environment? We are seeking an Executive Operations Coordinator to support our CEO and Executive Leadership Team. This role is integral to...

  • Line Cook

    6 days ago

    Makati City, National Capital Region, Philippines Sama-Sama Restaurant Full time ₱300,000 - ₱450,000 per year

    About the role Sama-Sama Restaurant is seeking a skilled and dedicated Line Cook to join our dynamic culinary team. As a Line Cook, you will be responsible for preparing high-quality meals that showcase our restaurant's commitment to delivering an exceptional dining experience to our customers. This is a full-time position based in our restaurant located in...

  • Line Cook

    1 hour ago

    Makati City, National Capital Region, Philippines Hijos Y Hija Ventures Inc Full time ₱400,000 - ₱600,000 per year

    About the role We are seeking an experienced and talented Line Cook to join our dynamic culinary team at Bar Pintxos in Makati City, Metro Manila. As a Line Cook, you will play a vital role in delivering exceptional dining experiences to our valued customers. This full-time position requires strong culinary skills, attention to detail, and a passion for...

  • Line Cook

    2 weeks ago

    Makati City, National Capital Region, Philippines Sala Bistro Restaurant Full time ₱250,000 - ₱350,000 per year

    About the role Sala Bistro Restaurant is seeking an experienced Line Cook to join our kitchen family. As a Line Cook, you will play a vital role in delivering exceptional dining experiences to our guests. This full-time position will be based in our restaurant located in Greenbelt 3, Makati City, Metro Manila.What you'll be doingPrepare and cook a variety...

  • Line Cook

    2 weeks ago

    Makati City, National Capital Region, Philippines Delightful Enterprises OPC Full time ₱36,000 per year

    Job Title: Line CookLocation: Makati City, PhilippinesJob Type: Full-timeJob Description:We are looking for a skilled and dedicated Line Cook to join our growing team at our branch in Makati City. The ideal candidate will have a passion for cooking, the ability to work in a fast-paced kitchen, and a strong sense of teamwork and responsibility.Key...

  • Line Cook

    1 hour ago

    Makati City, National Capital Region, Philippines JP AND SON GROUP CONSULTING SERVICES INC Full time ₱216,000 - ₱240,000 per year

    Job Summary:We are seeking a dedicated and skilled Line Cook to join our kitchen team. The Line Cook is responsible for preparing food according to recipes, maintaining food safety and sanitation standards, and ensuring the efficient operation of their assigned station. The ideal candidate has a passion for cooking, works well under pressure, and can thrive...

  • Operation Coordinator

    6 days ago

    Makati City, National Capital Region, Philippines Kreatex Digital Full time ₱800,000 - ₱1,200,000 per year

    Kreatex is a global creative and technology company that brings together elite squads of designers, animators, developers, and AI innovators to deliver world-class solutions. We work with international clients across multiple industries, combining human creativity with technology to build impactful brands, immersive experiences, and cutting-edge SaaS...

  • Operations Coordinator

    4 days ago

    Makati City, National Capital Region, Philippines Aon Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    Operations CoordinatorAon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.What the day will look likeProviding...