Quality Assurance Officer

RESPONSIBILITIESPerform Call Monitoring ensuring that calls are performed in accordance with Regulatory and Pepper policies Review and assess back-office transactions and processes for accuracy, compliance, and adherence to operational standards.Develop, recommend and monitor corrective and preventive actionsIdentify training needs and...

BASIC QUALIFICATIONS:Must have at least 3 years of quality assurance experience in a BPO/call center settingAt least a high school (old curriculum)/SHS graduate; a college degree is an advantageMust be amenable to work onsiteGood communicationsCan start ASAP (within December)DUTIES & RESPONSIBILITIES:Conduct quality audits of back-office requests and tickets...

About the role: As the Quality Assurance Lead at YONDU INC.', you will be responsible for overseeing the quality assurance processes and ensuring the delivery of high-quality software products. This full-time role is based in Taguig City Metro Manila and is critical in supporting the Information & Communication Technology and Testing & Quality Assurance...

About the RoleWe are looking for aQuality Assurance Associatewho will play a vital role in supporting Operations through AML (Anti-Money Laundering) initiatives and the launch of FWD's three monitoring modules — Name Screening System (NSS), Customer Risk Rating (CRR), and Transaction Monitoring System (TMS). The successful candidate will ensure alerts are...

Company DescriptionMegaworld Corporation is a leading real estate developer in the Philippines with various innovative projects strategically located in Metro Manila, the Calabarzon corridor, and key cities in the Visayas region. Notable projects include Eastwood City CyberPark in Quezon City, Newport City near NAIA Terminal 3 in Pasay City, McKinley Hill...

Job Purpose:The role is responsible for day to day support to Operations in terms of AML, client launch 3 modules to enhance the ongoing monitoring processes. These are Name screening systems (NSS), Customer Risk Rating (CRR) and Transaction Monitoring (TMS). The requirement is to provide support to QA Team for conducting reviews and to close the alerts the...

Work setup: Hybrid (1-2x ONSITE a month)Normal shift: 8am to 5pmBachelor's degree in Computer Science, Information Technology, or a related field3-5 years' experience as a Quality Assurance Tester or similar roleExperience in project management and QA methodologyFamiliarity with Agile frameworks and regression testing is a plusExperience with agile...

Title: Quality Assurance Specialist – BFSI (On-site, Taguig)Location:TaguigSchedule:ShiftingSalary:PHP 33,000–38,000 + 2,000 allowanceQualifications:Bachelor's degree or equivalent experience2+ years QA experience in BPO3+ years in Banking, Credit, or CollectionsKnowledge of FCRA, FDCPA, PCI-DSS, card network rulesProficient in MS ExcelExperience in...

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionThe Quality Management Manager is accountable for guaranteeing the quality of services rendered by the third-party vendors are performed with...

/ RequirementsJob title: Quality AssuranceLOB: Banking, Financial Services, and Insurance (BFSI)Account: Financial/ Credit CardLocation: On-site in TaguigWork Timing: ShiftingSalary: 33, ,000 basic / 2,000 allowanceTarget start date: Immediately/AsapREQUIREMENTS:● Bachelor's degree or equivalent experience is required● Conducts audits across all...