CSR Healthcare
7 days ago
Patient Care Coordinators are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments.
Pay: Php 18,000 - Php 28,000 per month (Up to Php 31,000/monthly)
Qualifications:
- Candidate must be a High School Graduate, Senior High School Graduate, Associate Graduate and/or College Level
- We accept fresh graduates or candidates with experience in any local or international voice account
- Good communication skills, both written and oral
- Passionate about customer service and patient satisfaction
- Ability to handle calls
- Must be willing to work on a shifting schedule
- Willing to work on-site in McKinley, Taguig City
Responsibilities:
- Responsible for answering incoming phone calls, emailing online inquiries, confirming appointments as well as making outgoing calls for patient retention purposes
- Generate patient letters / reports
- Ability to multi-task and use multiple systems, including our electronic medical documentation system to provide medical information and patient support/follow up after the clinical visit
- Adhere to all HIPAA guidelines and policies
Benefits:
- Company events
- Health insurance
- Life insurance
- Paid training
- Promotion to permanent employee
- Company Christmas gift
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