Call Center Agent

2 weeks ago

SM City Fairview, Philippines Sapient Global Services Full time ₱170,000 - ₱280,000 per year

One-day hiring process Earn up to 28k monthly Sapient is seeking dedicated Call Center Agents to join our Call Center Agent Team This is for urgent hiring. Apply now

Responsibilities:

  • Answer incoming customer calls and inquiries
  • Provide information and assistance to customers
  • Resolve customer complaints and escalate issues as needed
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members and other stakeholders to improve customer service processes

Qualifications:

  • High school diploma or equivalent
  • Good communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

Benefits:

  • HMO
  • Rice Allowance
  • Paid Leaves
  • Holiday and Overtime Pay
  • Mental Wellness Program starting Day 1
  • Free Medical Insurance upon regularization (includes common-law partners)
  • Insurance Coverage starting Day 1
  • Government-mandated benefits
  • 13th Month Pay

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply today

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php28,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Paid training

Work Location: In person

  • No BPO Experience Required

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