Collection Analyst/ Senior Collection Analyst

4 days ago

Ayala Alabang, National Capital Region, Philippines GEA Group Full time $40,000 - $60,000 per year

This role is based in Alabang office, requiring full-time in-office work, with hours from 8:00 AM to 5:00 PM CET

Responsibilities / Tasks

  • Collection and maintenance of customer account (e.g track account status, report on outstanding balances, prioritize collection activity)
  • Follow-up overdue accounts (e.g initiate demand letters, outbound phone calls to delinquent accounts, external debt collections, etc)
  • Ensures compliance with credit and collections regulations and adherence to best practices.
  • Analyzes credit history and information related to applications for credit and overdue/delinquent accounts.
  • Provides reporting on outstanding account balances, credit applications, and collection activity.
  • Recommends terms and conditions pertaining to credit and debt repayment.
  • Research credit history (e.g. collect personal/business data for analysis, credit report, etc.)
  • Applying acceptable credit lines and payment terms to new customers and/or supplier accounts – reviewed and approval obtained from AR Credit Manager

Your Profile / Qualifications

  • At least 3-4 years of work experience in business to business collections, order entry, customer service, accounts payable, cash applications, or accounts receivable, preferably in a BPO or shared services industry
  • Advanced proficiency in Microsoft Excel.
  • Strong analytical skills with the ability to join disparate data into concrete client reports.
  • Proficient in English. -Strong attention to detail. Effective communicator at all levels, both verbally and written.
  • Proactive with excellent time management and organizational skills.
  • Willingness to work on nightshift (8AM to 5PM EST)

Did we spark your interest?
Then please click apply above to access our guided application process.

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