Collection Analyst/ Senior Collection Analyst

3 days ago

Ayala Alabang, National Capital Region, Philippines GEA Group Full time $40,000 - $60,000 per year

This role is based in Alabang office, requiring full-time in-office work, with hours from 8:00 AM to 5:00 PM CET

Responsibilities / Tasks

  • Collection and maintenance of customer account (e.g track account status, report on outstanding balances, prioritize collection activity)
  • Follow-up overdue accounts (e.g initiate demand letters, outbound phone calls to delinquent accounts, external debt collections, etc)
  • Ensures compliance with credit and collections regulations and adherence to best practices.
  • Analyzes credit history and information related to applications for credit and overdue/delinquent accounts.
  • Provides reporting on outstanding account balances, credit applications, and collection activity.
  • Recommends terms and conditions pertaining to credit and debt repayment.
  • Research credit history (e.g. collect personal/business data for analysis, credit report, etc.)
  • Applying acceptable credit lines and payment terms to new customers and/or supplier accounts – reviewed and approval obtained from AR Credit Manager

Your Profile / Qualifications

  • At least 3-4 years of work experience in business to business collections, order entry, customer service, accounts payable, cash applications, or accounts receivable, preferably in a BPO or shared services industry
  • Advanced proficiency in Microsoft Excel.
  • Strong analytical skills with the ability to join disparate data into concrete client reports.
  • Proficient in English. -Strong attention to detail. Effective communicator at all levels, both verbally and written.
  • Proactive with excellent time management and organizational skills.
  • Willingness to work on nightshift (8AM to 5PM EST)

Did we spark your interest?
Then please click apply above to access our guided application process.

  • Credit and Collection Analyst

    1 week ago

    Ayala Alabang, National Capital Region, Philippines NYGC Services, Inc. Full time ₱250,000 - ₱500,000 per year

    Qualifications:Graduate of any business-related courseAt least 1 year of experience in credit and collection (preferably handling Philippine customers)Knowledge in billing processes and SAP is an advantageProficient in MS Office, especially Excel and WordStrong customer engagement and communication skillsKey Responsibilities:Manage day-to-day collection and...

  • Lead Credit Analyst

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Allegro MicroSystems Full time ₱60,000 - ₱180,000 per year

    The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and...

  • Lead Credit Analyst

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Allegro MicroSystems Full time ₱60,000 - ₱120,000 per year

    The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and...

  • Collection Specialist

    4 days ago

    Ayala Alabang, National Capital Region, Philippines D'Emploi Human Resource Management Services Full time ₱400,000 - ₱600,000 per year

    Key Responsibilities:Manage collection of pending and failed payments.Visit clients and coordinate collection schedules.Prepare collection reports and reconcile payments.Build positive client relationships to ensure timely collections.Qualifications:At least 2 years' experience in collections.Strong communication and negotiation skills.Willing to do...

  • Senior Data Analyst

    6 days ago

    Ayala Alabang, National Capital Region, Philippines Viventis Search Asia Full time ₱900,000 - ₱1,200,000 per year

    About the CompanyA company widely recognized for its strong focus on technology and innovation within the banking and financial services industry is seeking candidates for Data Analyst positions, from Senior Associate to Senior Manager level.About the RoleWe're looking for Data Analysts who combine strong skills in business analysis, data management, and...

  • Data Analyst

    3 days ago

    Ayala Alabang, National Capital Region, Philippines Semy AS Full time ₱900,000 - ₱1,200,000 per year

    We are seeking a highly analytical and technically skilledData Analystwith hands-on experience in Power BI and Microsoft Azure.The ideal candidate will play a pivotal role in collecting, transforming, analyzing, and visualizing data to support strategic decision-making.You will work closely with cross-functional teams to turn data into insights, develop...

  • Data Analyst

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Semy AS Full time ₱900,000 - ₱1,200,000 per year

    Data Analyst (Power BI and Azure)Semy AS, a Norwegian facility management company with offices in the Philippines, isseeking a highly analytical and technically skilled Data Analyst with hands-on experience in Power BI and Microsoft Azure.The ideal candidate will play a pivotal role in collecting, transforming, analyzing, and visualizing data to support...

  • Collections Specialist

    19 hours ago

    Ayala Alabang, National Capital Region, Philippines eClerx Full time ₱312,000 - ₱336,000 per year

    RESPONSIBILITIES● Able to identify overdue or problem accounts.● Contact customers daily to collect delinquent balances.● Document collection activity and maintain follow up on all past due accounts.● Experience with and ability to learn and adapt to complex debt collection software.● Maintain good customer relations.● Provide documentation to...

  • Quality Analyst

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Cobden & Carter International Full time

    Key ResponsibilitiesAnswering incoming calls from customers in a professional and courteous manner.Listening actively to customers and asking probing questions to fully understand their needs and concerns.Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to...

  • CSR - Collections Agent | URGENT

    6 days ago

    Ayala Alabang, National Capital Region, Philippines City Skyline Suites Full time ₱312,000 per year

    Customer Service Representative (Voice Account – Banking & Financial Collections Onsite | Shifting Schedule | 2 Days OffOverview:We're looking for a dedicated Customer Service Representative to join our team, handling voice-based transactions for a banking and financial account. This role requires strong communication skills, resilience in collections, and...