E-Commerce Sales Representative

2 weeks ago

Marikina City, National Capital Region, Philippines Silspeed Technologies Inc. Full time ₱18,000 - ₱25,000 per year

Skills and responsibilities:

  • Directly reporting to the Ecommerce Manager.

  • May report to two (2) other superiors, depending on the situation (Marketing and Ecommerce Head, and/or Executive Vice President).

  • Primarily manages customer inquiries & concerns via chat, SMS, or call.

  • Proactively caters to the needs of customers by offering doable solutions/recommendations, which may lead to easier purchase decisions of customers.

  • Studies and keeps him/herself updated with new or existing products and its features.

  • Internally processes various orders of customers in different E-Commerce platforms.

  • Performs all administrative works connected to all Ecommerce platforms (e.g., encoding, inventory updating, encodes daily sales on the POS, etc.).

  • Maintains existing e-commerce platforms and website by uploading graphic contents (advertisements, product line ups, promos, etc.).

  • Handle the daily operations of e-commerce platforms.

o Consolidation of online orders

o Fulfillment of online orders

o Track payments of online customers

o Coordinates with online partners (Lazada, Shopee, Zalora) for stock replenishment, new product entry/pullout, inventory

o Uploads product photos, product details, etc

  • Generates monthly sales and expenses reports of all ecommerce platforms.

  • Assist in planning and implementing promos and campaigns for online stores.

  • Conduct consumer and market research.

  • Develop/grow ecommerce business by partnering with new online platforms.

  • Performs other duties that may be assigned from time to time.

  • Preferably with background in working for the retail industry.

Requirements:

  • Candidate must possess at least Bachelor's/College Degree in Business Studies/Business Administration/Business Management or equivalent.

  • Knowledgeable in e-commerce platforms (Shopify, Lazada, Zalora, Shopee or any other platforms equivalent to the aforementioned).

  • Knowledgeable in social media platforms (Facebook, Instagram, etc.).

  • Must possess advanced English and Tagalog communication skills, both written and spoken.

  • At least 2-3 years of working experience in the related field is required for this position.

  • Applicants must be willing to work in Marikina City.

  • Has good coordination skills.

  • Organized and good at multi-tasking.

  • Can work under minimal supervision and pressure.

  • Fluently communicates in English or Filipino.

  • Proficient in using Microsoft software (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, etc.).

Job Type: Full-time

Pay: Php18, Php25,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Marikina: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your expected monthly salary?

Education:

  • Bachelor's (Required)

Experience:

  • Sales: 1 year (Required)
  • E-commerce: 1 year (Required)

Language:

  • English (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person

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