Application Support Team Lead

7 days ago

Pasig, National Capital Region, Philippines Indra Full time ₱1,200,000 - ₱2,400,000 per year

Company Description

Indra is one of the leading global defense, aerospace, and technology companies, renowned for its digital transformation and information technologies in Spain and Latin America through its subsidiary, Minsait. The company's business model features a comprehensive range of proprietary products with a high-value innovative approach, positioning Indra as a key technological partner for digitalization and critical operations worldwide. Sustainability is integrated into Indra's strategy and culture, addressing social and environmental challenges. With revenues of €4.343 billion in the 2023 fiscal year, Indra has over 57,000 employees, a presence in 46 countries, and operations in more than 140 countries.

Role Description

This is a full-time on-site role for an Application Support Team Lead located in Pasig. The Application Support Team Lead will oversee day-to-day operations of the application support team, ensure timely resolution of technical issues, and manage problem management processes. Main tasks include providing technical support, troubleshooting, and analytical support to resolve issues efficiently. The Team Lead will also coordinate with various departments to improve application performance and reliability.

Qualifications

  • Proficiency in Application Support
  • Role may lead a small team, perform stakeholder management
  • Backend and business process
  • Will manage a Billing and related applications of the client
  • Identify improvements in the batch process
  • Strong Analytical Skills and abilities in Problem Management
  • Excellent leadership and team management skills
  • Ability to communicate effectively with stakeholders at various levels
  • Experience in the defense, aerospace, or technology sector is a plus
  • Bachelor's degree in Computer Science, Information Technology, or a related field

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