
Associate II, Sales Support
1 day ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future.
Ingram Micro
is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at
Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey
Position Summary:
- Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met.
- Provides support to a team of sales (inside/outside) representatives.
- Works with sales management, sales reps and customer service to process customer orders and/or change orders.
- Verifies and reviews the accuracy of orders.
- Responsible for monitoring overall account activity for assigned group.
- Tracks data and creates reports regarding market conditions, sales results, team earnings, etc.
- May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory).
- Takes orders on self-qualified leads when appropriate.
- Prepares product/license quotes as needed for pre-sales customers.
Qualifications:
- College graduate or High School Diploma but should have at least 2-years functional experience; Fresh graduates are acceptable.
- With at least 1year BPO experience - Order Entry & Management
- Background in supply chain or IT distribution is an advantage
- Average to Good communication skills
- Knowledgeable with MS Excel function
- Willing to work on night shift and 10 days RTO/monthly
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