Sales Operations Specialist

2 days ago

Manila, National Capital Region, Philippines emnify Full time ₱1,200,000 - ₱2,400,000 per year

Why emnify?

With a predicted 25 billion connected IoT endpoints by 2025, the commercial and technological opportunities presented by the IoT are endless. Not to mention the career paths this exciting space has created. emnify stands out by delivering the next generation of connectivity technology to IoT solution providers worldwide – either directly or via strategic partnerships with CSPs. The most exciting thing about working at emnify is that we are just at the beginning of our journey. We are constantly developing our culture, people and our business approach further. Our guiding principles are driving transformation, customer centricity and empowering people. If you share our vision to unlock the potential of connectivity in a people focused culture that gives you the chance for impact, growth and to be successful together, we would be happy to join us.

Your Role

As emnify's Sales Operations Support Specialist, you will work following European working hours to support our global teams efficiently. In this role, you will ensure the smooth operation of our sales and revenue processes by managing Salesforce support requests, configuring customer information, and collaborating with various departments. This position offers a unique opportunity to work across time zones and contribute to a fast-paced, international environment. Please note that this role requires regular in-office presence in Manila, so candidates should be based locally.

Your Impact

  • Manage Salesforce support requests, including user setups, data updates, and basic troubleshooting.
  • Configure and maintain accurate customer information in our internal portal.
  • Support CRM users by ensuring data accuracy and handling daily operational tasks.
  • Collaborate with teams across Sales, Marketing, Customer Success, and Finance to support their operational needs.
  • Assist in developing and improving operational processes to reduce manual tasks and ensure efficiency.

Your Skills

  • Strong attention to detail, ensuring accuracy in customer setups and data management.
  • Excellent English communication skills to effectively collaborate with global teams.
  • Familiarity with Salesforce or a willingness to learn; prior experience is a plus.
  • Basic Excel skills (e.g., working with formulas like VLOOKUP).
  • A problem-solving mindset, with the ability to identify and address process inefficiencies.

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