Auto Property Damage Coordinator

6 hours ago

Ortigas Metro Manila, Philippines Visaya Knowledge Process Outsourcing Corporation Full time ₱100,000 - ₱150,000 per year

Job description:

Property Damage Coordinator - Case Manager

About Visaya KPO:

Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization recognized globally for service excellence, innovation, and a culture of malasakit. We are committed to building long-term partnerships through quality, reliability, and a people-first approach.

Role Overview:

We are seeking an experienced and detail-oriented Property Damage Coordinator to manage the full lifecycle of property damage claims—from initial filing through settlement. As the primary point of contact for clients, insurance adjusters, repair shops, and rental car partners, this role ensures smooth coordination, timely communication, and accurate documentation throughout the claims process.

Key Responsibilities:

  • File first-party and third-party property damage claims with insurance carriers on behalf of licensed insurance counselors.
  • Coordinate rental car arrangements with insurance companies and enterprise partners.
  • Contact insurance adjusters via phone and email to obtain claim status updates.
  • Provide proactive client communication regarding claim progress, timelines, and next steps.
  • Identify required documentation such as police reports, photos, estimates, and proof of ownership.
  • Follow up with clients to secure missing documentation and ensure claim completeness.
  • Draft professional correspondence for U.S.-based insurance counselor review and signature.
  • Submit supporting documents—including repair estimates, appraisals, and invoices—to insurance carriers.
  • Track vehicle repair progress with body shops and relay updates to clients.
  • Update claim status and notes in HubSpot daily.
  • Notify the billing team when settlements are received for final invoicing.

Qualifications:

  • At least college level education
  • 5+ years of experience in claims management, insurance operations, or client account management.
  • Experience in auto property damage claims is required.
  • Excellent written and spoken English communication skills.
  • Strong organizational abilities with the capacity to manage 50 active claims simultaneously.
  • Persistent follow-through and ability to coordinate across multiple stakeholders.
  • Professional phone manner when dealing with clients, adjusters, and vendors.
  • Proficient in CRM systems, Google Workspace, and document management.
  • Comfortable navigating insurance carrier portals and claim management systems.

Perks and Benefits:

  • HMO coverage after 30 days (with option to add up to 2 dependents)
  • 15% Night Differential
  • Retirement Benefits
  • 24 Leave Credits per year (convertible to cash)
  • Wholistic Employee Wellness Program
  • Career advancement opportunities in a growing claims operations team

Why Join Visaya KPO?

  • Be part of a multi-awarded, 100% Filipino-owned company known for innovation and excellence in the outsourcing industry.
  • Work in a culture that values professionalism, growth, and long-term success.
  • Play a vital role in helping clients navigate their claims while ensuring a smooth, well-coordinated process.

Visaya KPO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#visayajobs

Job Type: Full-time

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person (Ortigas)

  • Case Manager

    6 days ago

    Ortigas, Philippines Visaya KPO Full time

    Start the new year strong with VISAYA Ortigas! We’re hiring Case Manager – Property Damage Coordinators for our pioneer accounts starting January 2026. Take the next step in your career with a company that builds meaningful growth. Qualifications: - College leverl education - At least 3-5 years of claims and account management experience - Experience in...

  • Case Manager

    6 days ago

    Ortigas Center, Philippines Visaya KPO Full time

    Start the new year strong with VISAYA Ortigas! We’re hiring Case Manager – Property Damage Coordinators for our pioneer accounts starting January 2026. Take the next step in your career with a company that builds meaningful growth. Qualifications: - College leverl education - At least 3-5 years of claims and account management experience - Experience...

  • Property Management Coordinator

    1 week ago

    Manila, National Capital Region, Philippines Paragon Property Management Full time ₱1,200,000 - ₱1,800,000 per year

    Company OverviewParagon Property Management Group is a small real estate business focused on property management, sales, and investment throughout Chicago. We pride ourselves on our flexible work arrangements and a tight-knit team environment.SummaryWe are seeking a dedicated Property Management Coordinator to join our team in Chicago. This role is crucial...

  • Property Custodian

    3 days ago

    San Juan City, Metro Manila, Philippines BERKMAN SYSTEMS, INC. Full time

    Position : Property Custodian ·Candidate must possess Vocational or College level. ·Experience as Property Custodian/ Inventory is an advantage. Detail-oriented Ensure the security and safety of equipment Monitor inventory levels and order necessary equipment Maintain accurate records of property movement and location Coordinate with other...

  • Property Custodian

    2 weeks ago

    Greenhills, San Juan City. Metro Manila, Philippines Elarsi, Inc. Full time

    Position : Property Custodian ·Candidate must possess Vocational or College level. ·Experience as Property Custodian/ Inventory is an advantage. Detail-oriented Ensure the security and safety of equipment Monitor inventory levels and order necessary equipment Maintain accurate records of property movement and location Coordinate with other departments to...

  • Field Marketing Coordinator

    3 weeks ago

    , Metro Manila, Philippines BINA'S AUTO SUPPLY Full time

    Join to apply for the Field Marketing Coordinator role at BINA'S AUTO SUPPLY Responsibilities Work closely with sales representatives in the field to gather customer feedback, competitor insights, and market trends. Consolidate and relay field data to the Marketing team to support the development of strategies and programs. Assist in the execution of trade...

  • Property Manager

    2 weeks ago

    East Kamias, Metro Manila, Philippines Taft Property Venture Development Corp. Full time ₱1,200,000 - ₱2,400,000 per year

    About the role Global Solutions Corporation (A property management arm of Taft Property Venture Development Corporation)Global Solutions Corporation is seeking a dedicated and experienced Property Manager to oversee the efficient and effective management of residential properties in East Kamias, Quezon City. This full-time role reports directly to the...

  • Asset Disposal Head for Auto Repo Units

    5 hours ago

    Ortigas, Metro Manila, Philippines Gentrade International (Phils.) Inc. Full time ₱600,000 - ₱800,000 per year

    JOB SUMMARY:The Asset Disposal Head for Auto Repo Units is responsible for strategically managing and overseeing the sales of repossessed or secondhand car units across dealerships and warehouses nationwide. The ideal candidate will have a minimum of 5 years of experience in selling auto repo units and must be willing to travel extensively to ensure optimal...

  • Property Manager

    6 hours ago

    Ortigas, Metro Manila, Philippines 110 Consultants Inc Full time ₱600,000 - ₱800,000 per year

    About the roleThe "What We Are Looking For" section outlines our SPECIFIC requirements; please review it carefully.As a Property Manager at 110 Consultants Inc., you will be responsible for the overall management and operation of the commercial property located in Ortigas Pasig City Metro Manila. This full-time role is crucial in ensuring the smooth and...

  • Admin Assistant

    2 weeks ago

    Quezon City Metro Manila, Philippines Orro Home Full time

    The Administrative Assistant will provide comprehensive support to ensure smooth day-to-day operations of the auto parts e-commerce business. This role involves administrative coordination, documentation, order processing, inventory tracking, and communication with suppliers, logistics partners, and internal teams. Qualifications: With basic knowledge or...